- Monday 08:30 - 16:30.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 16:30.
- Friday 08:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
- The venue is situated outside the centre of the area.
- This venue is situated in Thornton Heath.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Norbury.
- The venue does not have its own car park.
Public Car Parks.
- There is not a car park for public use within 200m (approx).
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 210cm x 600cm (6ft 11in x 19ft 8in).
- On street Blue Badge parking is located on Kensington Avenue.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
- As of December 2020 this venue is temporarily closed.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the venue.
- There is ramped/sloped access at this entrance.
- There is a bell/buzzer.
- There is an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at certain times.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
- The play area is accessed by one shallow step and a moderate slope.
- The surface of the play area is a soft play flooring with areas of grass.
- It is uneven in places.
- There are accessible toilets within this venue designated for public use.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 5m (5yd 1ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to the accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 170cm x 240cm (5ft 7in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (4") from floor).
- There is not a coat hook.
Position of Fixtures
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Availability and Location of Standard Toilets
- Standard toilets are available.
Access to Standard Shared Toilet(s)
- The unisex toilets are located to the right as you enter.
- Unisex toilets are 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Staff have training in makaton.