Access Guide
Location
- The venue is situated within the centre of the area.
- This venue is situated in New Addington.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is East Croydon.
- There is a tram stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does not have its own car park.
-
Public Car Parks.
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Central Parade.
- The car park is located opposite the venue.
-
On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is a designated drop off point.
- The drop off point is located in front of the building.
- There is not a dropped kerb from the drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located to the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 90cm.
-
Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- The step(s) is/are located to the left of the slope.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Reception
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
-
Comments
View
- The reception desk is a stable door and can be opened to greet people.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (Tea Bar)
- The following information is for the cafe.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is approximately 11m (12yd 1in) from the main entrance.
- The distance between the floor and the lowest table is 44cm (1ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is tea and coffee and snacks.
Accessible Toilet
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- This accessible toilet is located on the right within the entrance corridor.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 163cm x 145cm (5ft 4in x 4ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 114cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 87cm (2ft 10in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Comments
View
- Grab rails are situated around the toilet.
- There are two doors to access the accessible toilet.
- The information describes the second door.
- The first door opens inwards.
- The first door has no lock.
- The width of the first adapted toilet door is 90cm (2ft 11in).
- The first door is heavy.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located opposite the reception desk.
- The female and male toilets are 5m (16ft 5in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
-
Comments
View
- The female toilets have grab rails around the toilet.
- There is a functional emergency alarm available in all toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.