Access Guide
Opening Times
- Monday 08:00 - 17:45.
- Tuesday 08:00 - 17:45.
- Wednesday 08:00 - 17:45.
- Thursday 08:00 - 17:45.
- Friday 08:00 - 17:45.
- Saturday 09:00 - 13:00.
- Sunday Closed.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Selhurst.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Selhurst.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- Unmarked and undesignated on street parking is available.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 88cm (2ft 11in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
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Comments
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- There is a set of double gates at the front of the school leading to the security gate that gives access to the children's centre.
Reception
- The desk is 2m (2yd 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at certain times.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- There is a lip at the access points between the front and rear play rooms.
Play Area
- The play area is accessed via the rear play rooms.
- The surface of the play area is varied.
- There are areas of soft play flooring, tarmac and wooden decking.
- Some parts of the play area are accessed via slopes. Some of these slopes are moderate.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the main entrance.
- This accessible toilet is located opposite reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 145cm (6ft 7in x 4ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 62cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 109cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 100cm (3ft 3in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located to the right past reception and then straight ahead.
- Unisex toilets are 21m (22yd 2ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located outside the standard toilets.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- Toilets are available.