Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
COVID-19 Information
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 183cm x 545cm (6ft x 17ft 11in).
- On street Blue Badge parking is located opposite the station along Selhurst Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located opposite the station along Selhurst Road.
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Drop-off Point
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- There is not a designated drop off point.
Access Point (Main Entrance)
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Access Point
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- This information is for the access point located front of the venue on Selhurst Road.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- The width of the gap is 130cm.
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Ramp/Slope
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- The ramp/slope is located immediately beyond entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 143cm (4ft 8in).
Access Point (Dagnall Park Entrance)
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Access Point
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- This information is for the access point located Dagnall Park Entrance.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- The width of the gap is 130cm.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception (Ticket Office)
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Train Station
- There are generally 2 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The train companies operating from within this station are Southern Railway.
- The train companies that operate within this station include:.
- Please click here for access information for Southern Railway.
- There is not a taxi rank at the station.
- There are 4 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 2-3-4.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
- There is not a wheelchair available to borrow.
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Comments
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- There are help points fitted with induction loops situated on all platforms.
Level Change (Platform 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located off of the central walkway.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
Level Change (Platforms 2-3-4)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located off of the central walkway.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The first image is of the steps to platforms 2 and 3.
- The second image is of the steps to platform 4.
Walkways
- There is a walkway leading off from the ticket hall towards the platforms, this has an easy slope. Platform 1 is directly to the right of the walkway, platforms 2 and 3 are half way down and to the right, and platform 4 is at the end and on the left. Platform 1 is accessible via a steep ramp and platforms 2, 3 and 4 are only accessible via steps.
- Therefore trains going to milton keynes central, London bridge and victoria from platform 2 are inaccessible and trains leaving from platform 3 and 4 to east croydon and victoria are also inaccessible. Platform 1 trains go to east croydon, west croydon, epsom downs, caterham and sutton.
Accessible Toilet (Platform 1)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- The accessible toilet is located on platform 1.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door weight is light.
- The dimensions of the accessible toilet are 192cm x 406cm (6ft 4in x 13ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 127cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- It is not a push button style of alarm.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 101cm (3ft 4in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.