You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 183cm x 545cm (6ft x 17ft 11in).
  • On street Blue Badge parking is located opposite the station along Selhurst Road.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located opposite the station along Selhurst Road.
  • There is not a designated drop off point.

You are on Access Point (Main Entrance). Skip to the next section.

Access Point (Main Entrance)

Collapse all Expand all

• Access Point View
  • This information is for the access point located front of the venue on Selhurst Road.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • This is no gate at this access point.
  • The width of the gap is 130cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 143cm (4ft 8in).

You are on Access Point (Dagnall Park Entrance). Skip to the next section.

Access Point (Dagnall Park Entrance)

Collapse all Expand all

• Access Point View
  • This information is for the access point located Dagnall Park Entrance.
  • There is ramped/sloped access at this access point.
  • This is no gate at this access point.
  • The width of the gap is 130cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk is 4m (4yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are varied.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The train companies operating from within this station are Southern Railway.
• The train companies that operate within this station include:.
• Please click here for access information for Southern Railway.
• There is not a taxi rank at the station.
• There are 4 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2-3-4.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.

Collapse all Expand all

• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are available to access platforms.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • There is not a wheelchair available to borrow.
• Comments View
  • There are help points fitted with induction loops situated on all platforms.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There is a ramp or slope to access this service.
• The ramp or slope is located off of the central walkway.
• The ramp or slope is steep.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Level Change (Platforms 2-3-4). Skip to the next section.

Level Change (Platforms 2-3-4)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located off of the central walkway.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is / are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.

Collapse all Expand all

• Comments View
  • The first image is of the steps to platforms 2 and 3.
  • The second image is of the steps to platform 4.

You are on Walkways. Skip to the next section.

Walkways

• There is a walkway leading off from the ticket hall towards the platforms, this has an easy slope. Platform 1 is directly to the right of the walkway, platforms 2 and 3 are half way down and to the right, and platform 4 is at the end and on the left. Platform 1 is accessible via a steep ramp and platforms 2, 3 and 4 are only accessible via steps.
• Therefore trains going to milton keynes central, London bridge and victoria from platform 2 are inaccessible and trains leaving from platform 3 and 4 to east croydon and victoria are also inaccessible. Platform 1 trains go to east croydon, west croydon, epsom downs, caterham and sutton.

You are on Accessible Toilet (Platform 1). Skip to the next section.

Accessible Toilet (Platform 1)

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • The accessible toilet is located on platform 1.
  • There is not level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 192cm x 406cm (6ft 4in x 13ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 127cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 101cm (3ft 4in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.