Access Guide
Introduction
- Services / facilities within the building include a café, conference rooms, crèche, flume, group exercise studio, gym, health suite, indoor badminton, basketball and netball courts, indoor cycling studio, learning pool, meeting room, soft play, sports hall and swimming pool.
- Services / facilities within the grounds include Jubilee Park 9-Hole Golf Course and Jubilee Park 9-hole Pitch & Putt.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Edmonton Green.
- The nearest underground station is Southgate.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is South Car Park.
- The car park is located to the right of the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 19:00.
- Sunday 08:00 - 19:00.
- Please click here for information on opening times.
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Comments
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- The gym closes at 18:00 on Saturday and Sunday.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
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Comments
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- There is also a revolving door available to the left of the main entrance.
Reception
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- There are security barriers in the reception. There is a gate which has a width of 125cm, and a turnstyle entrance which has a width of 70cm.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite and studios.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 32m (34yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 215cm (3ft 7in x 7ft 1in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Eating and Drinking (Bickels Yard)
- The following information is for the cafe.
- The cafe is located on the first floor.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the lift.
- The standard height for tables is 76cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 28m (30yd 1ft) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 157cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes the treadmill, hand rower, leg raise and leg press.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Other Floors (Fitness suite)
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Steps
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- The floors which are accessible by stairs are 1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Fitness suite)
- There is a lift for public use.
- The lift is located in the fitness suite.
- The lift is a platform lift.
- The floors which are accessible by this lift are 1-2.
- The lift is approximately 12m (13yd 4in) from the fitness suite entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 106cm x 150cm (3ft 6in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Swimming Pool (Adult Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 4 steps.
- The steps do have handrails.
- The handrails are on the right going up.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Children's Pool)
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is not a ladder type entrance into the water.
Swimming Pool Viewing Area
- There is a seated viewing area at the side of the swimming pool. There are 3 steps leading onto the platform and a further 6 steps leading to the back row of seats. There is a level area to the left of the viewing area where wheelchairs users can be seated.
Standard Changing Room (Ground Floor Unisex - Wet Side)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the left of the reception.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (First Floor - Dry Side)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 24m (26yd 9in) from the lift.
- The standard changing room(s) is/are approximately 36m (39yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located in the corridor leading to the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Accessible Changing Room (Reception)
- There are accessible changing rooms available.
- The accessible changing room is located at the rear of the reception.
- The facility is 18m (19yd 2ft) from the main entrance.
- The door opens outwards.
- The width of the door is 94cm (3ft 1in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 348cm x 230cm (11ft 5in x 7ft 7in).
- There is not a sink.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is free standing.
- The facility changing bench height is fixed.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 48cm (1ft 7in).
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Comments
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- A dropdown rail is also available.
Accessible Toilet (Ground Floor Changing Room)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the changing room entrance.
- This accessible toilet is located in the ground floor changing room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from from reception or from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 280cm (5ft 11in x 9ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
Accessible Toilet (Reception)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from from reception or a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 170cm x 260cm (5ft 7in x 8ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 127cm (4ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- At the time of survey it was not possible to photograph the facility.
Accessible Toilet (First Floor)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- This accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the reception or a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 220cm (6ft 7in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 112cm (3ft 8in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Ground Floor Changing Room)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located within the ground floor changing room.
- The shared toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilet.
- The height of the baby change table once extended is 78cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are bright.
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Comments
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- At the time of survey it was not possible to photograph the facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.