Access Guide
Opening Times
- Monday 10:00 - 17:30.
- Tuesday 10:00 - 17:30.
- Wednesday 10:00 - 17:30.
- Thursday 10:00 - 17:30.
- Friday 10:00 - 17:30.
- Saturday 10:00 - 17:30.
- Sunday 10:00 - 17:30.
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Comments
View
- Last admission is 4pm.
Location
- The venue is situated outside the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Turkey Street.
Parking
- The venue does have its own car park.
- The car park is at the front of the venue.
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Venue Car Park
View
- The car park type is open air/surface.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
- The nearest designated bay is 10m (32ft 10in) from the main accessible entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Comments
View
- The convenient dropoff point is located outside the entrance.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 93cm (3ft 1in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the car park to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
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Comments
View
- The automatic door opens towards you.
Reception
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is a hearing assistance system.
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Comments
View
- The reception desk has a lowered section.
- Access to the gardens from the reception area is via an automatic door, 93 cm wide, which opens away from you.
Inside Access
- There is not level access to the service.
- This venue does not play background music.
- Lighting levels are bright.
Level Change (Inside Access)
- There are tarmac and block paving paths with easy or moderate slopes throughout the venue.
- These paths are 100 cm wide at their narrowest.
- Some areas are only accessible via gravel or grass paths, including the lake and the maze.
- Some of the individual gardens are accessed via shallow steps.
Restaurant Bar Internal (Terrace Restaurant)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
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Comments
View
- Access into the restaurant is via an automatic door, 92 cm wide, which opens towards you.
- There is also seating available outside the restaurant.
Accessible Toilet (Restaurant Toilets)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
- This accessible toilet is located on the left hand side of the restaurant.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 140cm x 250cm (4ft 7in x 8ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- A drop down rail is available.
- At the time of research, the was a bin in the lateral transfer space in the accessible toilet.
Accessible Toilet (Victorian Stables Toilets)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 200m (218yd 2ft) from the main entrance.
- This accessible toilet is located in the toilet block next to the Victorian Stables.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 149cm x 199cm (4ft 11in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- A drop down rail is available.
- There are baby changing facilities in the accessible toilet.
- This accessible toilet also has an electronic hoist fitted.
Accessible Toilet (Reception Toilets)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located next to the entrance.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 203cm x 230cm (6ft 8in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- A drop down rail is available.
- There are baby changing facilities in the accessible toilet.
Standard Toilet(s) (Restaurant Toilets)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located on the left hand side of the restaurant.
- The female toilets are 51m (56yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located on the left hand side of the restaurant.
- The male toilets are 51m (56yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
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Comments
View
- At the time of research, the was a bin in the lateral transfer space in the adapted toilet.
Standard Toilet(s) (Reception Toilets)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located next to the entrance.
- The female toilets are 11m (12yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located next to the entrance.
- The male toilets are 11m (12yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Standard Toilet(s) (Victorian Stables Toilets)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located in the toilet block next to the Victorian Stables.
- The female toilet(s) is/are approximately 203m (222yd) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located in the toilet block next to the Victorian Stables.
- The male toilet(s) is/are approximately 205m (224yd 7in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
View
- This adapted toilet also has an electronic hoist fitted.
Additional Info
- Documents are available in large print.
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Comments
View
- The gardens are also open at the weekends from March to October, and close at dusk during the winter.
- The venue has a wheelchair and motorised scooter available to borrow. These need to be booked in advance.
- There is free entry to the gardens for carers.