Skip to main content

Gordon Hill Station

Lavender Hill, Enfield, London, EN2 0QU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Assisted Travel Contact Information

  • Assisted Travel Helpline: 0800 058 2844
  • Assisted Travel Text Relay service (for the hard of hearing): 0800 138 1018
  • SMS Text: 07860 034 269
  • Email: [email protected]
  • The assisted travel helpline is open every day from 08:00 - 22:00, except on Christmas Day.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Oakwood.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Venue Car Park View
    • For parking charges please click here.
    • The car park is located at the front of the station.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
    • The nearest Blue Badge bay is 2m (2yd 7in) from the main entrance.
    • The furthest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 140cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up from the car park to the entrance.
    • The gradient of the ramp/slope is slight.

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • There is a touch screen.
  • Opening Times View
    • Monday 06:35 - 13:00.
    • Tuesday 06:35 - 13:00.
    • Wednesday 06:35 - 13:00.
    • Thursday 06:35 - 13:00.
    • Friday 06:35 - 13:00.
    • Saturday 07:45 - 14:10.
    • Sunday Closed.

Ticket Barriers

  • The ticket barriers are located opposite the ticket office.
  • The ticket barriers are staffed during the peak periods.
  • There is a help point available for other times of the day.
  • The standard barriers open automatically away from you and have a width of 63cm.
  • The accessible barriers open automatically away from you and have a width of 106cm.
  • The accessible barriers are ideal for wheelchair users or passengers with children or luggage.
  • Assistance can be provided if required.

Level Change (Footbridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the footbridge down to the platforms 1 and 2.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 18:10 - 06:35.
  • There is a ticket office.
  • The ticket office is located to the right beyond the main entrance.
  • The ticket office is 5m (5yd 1ft) from the main entrance.
  • The train companies operating from within this station are Great Northern.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • There is a taxi rank at the station.
  • The taxi rank is located at the rear of the station.
  • The taxi rank is 12m (13yd 4in) from the main entrance.
  • Shops and services within the station include Luv Coffee @ gordonhill.
  • Not all key concourse shops and services have level access.
  • Concourse shops or services accessed by ramp / steps or lift are Luv Coffee @ gordonhill.
  • There are 3 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1, 2 and 3.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1, 2 and 3.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.