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Hadley Wood Station

Crescent West, Barnet, London, EN4 0EL

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Access Guide

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Assisted Travel Contact Information

  • Assisted Travel Helpline: 0800 058 2844
  • Assisted Travel Text Relay service (for the hard of hearing): 0800 138 1018
  • SMS Text: 07860 034 269
  • Email: [email protected]
  • The assisted travel helpline is open every day from 08:00 - 22:00, except on Christmas Day.

Opening Times (Ticket Office)

  • Monday 06:35 - 10:00.
  • Tuesday 06:35 - 10:00.
  • Wednesday 06:35 - 10:00.
  • Thursday 06:35 - 10:00.
  • Friday 06:35 - 10:00.
  • Saturday Closed.
  • Sunday Closed.


  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Cockfosters.


  • The venue does not have its own car park.

Outside Access (Ticket Office)

  • Entrance View
    • This information is for the entrance located at the front left of the station.
    • There is step-free access at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located at the front right of the station.
    • There is an information board/map at this access point.
    • There is stepped access at this access point.
    • This is no gate at this access point.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Level Change (Footbridge - Platform 4 and 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the main entrance and to the far end of the footbridge.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The footbridge gives access to platforms 4 and 1.
    • Platform 4 is immediately beyond the main entrance.

Step-Free Access to Platform 4

  • Step-free sloped access to platform 4 is to the left as you face the station.
  • The slope runs down along the side of the station, is steep and has no handrails.
  • The surface of the ground is tarmac and loose gravel (photographs 1 and 2).
  • The entrance is located at the end of the slope to the right.
  • The ramped entrance is steep, is 160cm wide and has handrails on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 10:00 - 06.25.
  • There is a ticket office.
  • The ticket office is located immediately beyond the ticket office entrance.
  • The ticket office is 4m (4yd 1ft) from the ticket office entrance.
  • The train companies operating from within this station are Great Northern Railway.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern Railway.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 4.
  • The platform(s) accessed by steps only is / are 1 and 4.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Platforms 2 and 3 are permanently closed and are only available in the case of an emergency.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.