Access Guide

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Introduction

Services / facilities within the building include the General Drop In Service and the Community Rehab Service.

Comments View
- The Mental Health Resource Centre is located above the Park Avenue Disability Resource Centre.

Location

The venue is situated within the centre of the town.
This venue is situated in Enfield Town.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Bush Hill Park.

Parking

Photos

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 310cm x 450cm (10ft 2in x 14ft 9in).
- The nearest designated bay is 6m (6yd 1ft) from the Park Avenue Disability Resource Centre entrance.
- The furthest designated bay is 14m (15yd 11in) from the Park Avenue Disability Resource Centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Opening Times

Monday 10:00 - 16:00.
Tuesday Closed.
Wednesday 10:00 - 16:00.
Thursday 10:00 - 16:00.
Friday 10:00 - 16:00.
Saturday Closed.
Sunday Closed.

Comments View
- The drop in service is for women only on Thursdays.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The main doors open automatically.
The doors are single width.
The door opening is 98cm (3ft 3in) wide.

Outside Access (Park Avenue Disability Resource Centre Entrance)

This information is for the entrance located to the left of main entrance.
There is not level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 7in) wide.

Second set of doors View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.

Level Change (Entrances)

There is a ramp or slope to access this service.
The ramp or slope is located in front of the entrances.
The ramp or slope is permanent.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Comments View
- The stairs are located just inside the main entrance.

Lift

There is a lift for public use.
The lift is located just inside the Park Avenue Disability Resource Centre entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is approximately 8m (8yd 2ft) from the Park Avenue Disability Resource Centre Entrance.
Staff do not need to be notified for use of the lift.

Reception

The desk/counter is 5m (5yd 1ft) from the lift.
There is level access to the desk/counter from the entrance.
Level access to the desk/counter is via lift.
The desk/counter is low (76cm or lower).
The lighting levels are medium.
There is not a hearing assistance system.

Comments View
- There is a waiting room located next to the reception (shown in photograph 2).

Inside Access

Photos

There is level access to the service(s).
There is not a hearing assistance system.
This venue does play background music.
Motorised scooters are not welcomed in public parts of the venue.
The lighting levels are medium.

Eating and Drinking (Coffee Bar)

The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 17m (18yd 1ft) from the lift.
The distance between the floor and the lowest table is 71cm (2ft 4in).
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are not available.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is sandwiches, soup and snacks.

Comments View
- The coffee bar is located in the drop in centre room.
- It is run by volunteers.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the lift.
- This accessible toilet is located off the main corridor, opposite the drop in centre.
- There is level access to this accessible toilet.
- This is by lift.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 155cm x 218cm (5ft 1in x 7ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm (3ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located off the main corridor, opposite the drop in centre.
- The female and male toilets are 15m (16yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are medium.