Access Guide

Search Access Guide

Level Change (Main Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located to the left of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area / service.
The steps are located in front of the entrance.
There is / are 4 step(s) to the area / service.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.

Location

The venue is situated outside the centre of the borough.
This venue is situated in Ponders End.
The venue is not situated on a road which has a steep gradient.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Ponders End.

Opening Times

Monday 12:00 - 21:00.
Tuesday 12:00 - 21:30.
Wednesday 12:00 - 21:30.
Thursday 12:00 - 21:30.
Friday 12:00 - 21:30.
Saturday 09:00 - 21:30.
Sunday 09:00 - 21:00.

Parking

The venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 360cm x 460cm (11ft 10in x 15ft 1in).
The nearest designated bay is 15m (16yd) from the main entrance.
The furthest designated bay is 30m (33yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb / non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.

On Street Parking and Drop-off Details. View
- There is not a designated drop off point.
Comments View
- The photograph on the right shows the dropped kerb.

Outside Access (Main Entrance)

This information is for the entrance located on the car park.
There is not level access into the venue.
The main door(s) open(s) towards you (pull).
The door(s) is / are double.
The door(s) is / are light.
The width of the door opening is 160cm (5ft 3in).

Second set of doors View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 149cm (4ft 11in).

Inside Access

There is level access to the service(s).
This venue does play background music.
Music is played throughout the venue.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are varied.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is low.
Other View
- The services on the floors which are not accessible are additional restaurant seating.

Eating and Drinking (Restaurant)

The following information is for the restaurant.
Full table service is available.
Some tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 3m (3yd 10in) from the main entrance.
The distance between the floor and the lowest table is 65cm (2ft 2in).
The distance between the floor and the highest table is 75cm (2ft 6in).
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Children are welcomed in the bar area.
Menus are hand held only.
Menus are available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are not presented in contrasting colours.
The type of food served here is varied.

Eating and Drinking (Bar)

The following information is for the bar.
The bar does serve food.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
Some tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 3m (3yd 10in) from the main entrance.
The distance between the floor and the lowest table is 35cm (1ft 2in).
The distance between the floor and the highest table is 96cm (3ft 2in).
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Children are welcomed in the bar area.
Menus are hand held only.
Menus are available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are not presented in contrasting colours.
The type of food served here is varied.

Accessible Toilet (Entrance Toilets)

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- This accessible toilet is located to the left as you enter the venue.
- There is not level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 190cm x 225cm (6ft 3in x 7ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 76cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Comments View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is not level access to the baby change facility.

Standard Toilet(s) (Entrance Toilets)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located to the left as you enter the venue.
- The female and male toilets are 9m (29ft 6in) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
Comments View
- There are additional standard female and male toilets at the rear of the restaurant on the right.
- These additional toilets are down 2 deep steps without handrails.