Access Guide
Introduction
- Services / facilities within the building include a main hall, IT facilities, multipurpose rooms, kitchen and therapy rooms.
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Comments
View
- The Mental Health Resource Centre is located on the first floor.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bush Hill Park.
- The nearest underground station is Wood Green.
Opening Times
- Monday 09:00 - 16:00.
- Tuesday 09:00 - 16:00.
- Wednesday 09:00 - 16:00.
- Thursday 09:00 - 16:00.
- Friday 09:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 310cm x 450cm (10ft 2in x 14ft 9in).
- The nearest designated bay is 6m (6yd 1ft) from the main entrance.
- The furthest designated bay is 14m (15yd 11in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 86cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
Outside Access (Mental Health Resource Centre Entrance)
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Entrance
View
- This information is for the entrance located to the front of the venue to your right.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located directly beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 145cm (4ft 9in).
- The lighting levels at the ramp/slope are moderate to good.
- The ramp/slope does not bypass the step(s).
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Meeting Rooms
- There are 2 meeting rooms available for hire, both located off the main corridor.
Therapy Room
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Comments
View
- There are 2 therapy rooms located off the main corridor.
- The door opens away from you (push) and opens to a width of 84cm.
- The lighting in the room is low but can be adjusted if required.
- There is a chair with no armrest.
- The therapy bed is height adjustable.
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Comments
View
- There are 2 therapy rooms located off the main corridor.
- The door opens away from you (push) and opens to a width of 84cm.
- The lighting in the room is low but can be adjusted if required.
- There is a chair with no armrest.
- The therapy bed is height adjustable.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located within the main hall.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- The table arrangement may vary.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 7m (7yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Changing Places (Female)
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Location and access
View
- The facility is located off the main corridor.
- The facility is approximately 20m (21yd 2ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
View
- You do not need a key for the facility.
- The door opens inwards (automatically).
- The door is push pad activated.
- The width of the door is 85cm (2ft 9in).
- The dimensions of the facility are 170cm x 330cm (5ft 7in x 10ft 10in).
- The facility changing bench height is fixed.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 0cm ().
- The transfer space on the right as you face the toilet is 110cm (3ft 7in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on the left.
- Dropdown rails are provided for the toilet.
- As you face the toilet the dropdown rail(s) is/are on the right.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
- It is a push button style alarm.
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Comments
View
- This room contains a Closomat toilet.
Changing Places (Male)
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Location and access
View
- The facility is located off the main corridor.
- The facility is approximately 14m (15yd 11in) from the main entrance.
- There is level access to the facility.
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Dimensions and features
View
- You do not need a key for the facility.
- The door opens inwards (automatically).
- The door is push pad activated.
- The width of the door is 85cm (2ft 9in).
- The dimensions of the facility are 340cm x 190cm (11ft 2in x 6ft 3in).
- The facility changing bench height is fixed.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 195cm (6ft 5in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 120cm (3ft 11in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on the left.
- Dropdown rails are provided for the toilet.
- As you face the toilet the dropdown rail(s) is/are on the right.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
View
- This room contains a Closomat toilet.
Accessible Toilet (Female)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is push pad activated.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 140cm x 170cm (4ft 7in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer requires hands to be inserted into the top.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Accessible Toilet (Male)
- Accessible toilet facilities are available.
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Location and Access
View
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is push pad activated.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 170cm (5ft 1in x 5ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer requires hands to be inserted into the top.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located off the main corridor.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located off the main corridor.
- The male toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the male toilets are good.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.