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Bowes Park Train Station

Myddleton Road, Bowes Park, London, N22 4NT

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Bowes Park.

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 058 2844
  • Assisted Travel Text Relay service (for the hard of hearing): 1800 138 1018
  • SMS Text: 07860 034 269
  • http://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel.

Parking

  • The venue does not have its own car park.

Level Change (Footbridge to Platforms 1 and 2)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on Ireland Place and Herbert Road.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on Ireland Place.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does bypass the step(s).

Outside Access (Platforms 1 and 2 Entrance)

  • This information is for the entrance located on the footbridge.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 190cm (6ft 3in).

Level Change (Platforms 1 and 2 Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Reception (Ticket Office)

  • The desk/counter is 15m (16yd 1ft) from the platforms 1 and 2 entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The ticket office is just beyond the stairs in the middle of platforms 1 and 2.
    • There is a help point available to the right of the ticket machine.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 10.00am - 6.45am.
  • There is a ticket office.
  • The ticket office is located on platforms 1 and 2.
  • The ticket office is 15m (16yd 1ft) from the platforms 1 and 2 entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern Rail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.