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Wood Green Library

187-197a High Road, Wood Green, London, N22 6XD

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Access Guide

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Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Alexandra Palace.
  • The nearest underground station is Wood Green.

Opening Times

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 10:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 09:00 - 17:00.
  • Sunday 12:00 - 16:00.

Parking

  • The venue does not have its own car park.

Outside Access (Shopping Arcade)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 165cm (5ft 5in).

Level Change (Shopping Arcade)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 174cm (5ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).
  • Comments View
    • There are security barriers beyond the entrance.
    • The gap between the security barriers is 202cm.

Reception

  • The desk/counter is 14m (15yd 11in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/10/2023.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments View
    • There are self service machines available opposite reception and throughout the library.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is a Customer Service Centre to the rear of the library.
    • There are payment machines available throughout the ground and first floors.
  • Comments View
    • There is a Customer Service Centre to the rear of the library.
    • There are payment machines available throughout the ground and first floors.

Library (Main Library)

  • This library does have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes JAWS.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, height adjustable table and height adjustable chair is / are available.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located towards the rear of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • The lift is approximately 32m (34yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Entrance (Children's Library)

  • This information is for the entrance located on the first floor.
  • Entrance View
    • There is step-free access at this entrance, via lift.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 101cm.

Reception (Children's Library)

  • The desk/counter is 30m (32yd 2ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is low (76cm or lower).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 12/10/2023.
  • The hearing assistance system was working at the time of testing.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Library (Children's Library)

  • This library does have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Accessible software includes JAWS.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, height adjustable table and height adjustable chair is / are available.

Reception (POD)

  • The desk/counter is 5m (5yd 1ft) from the lift on the first floor.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Accessible Toilet (First Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the lift.
    • This accessible toilet is located on the first floor, near the computer workstations.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the pod reception.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 128cm (4ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s) (Children's Toilet)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located within the Children's Library, on the first floor.
    • The female and male toilets are approximately 30m (32yd 2ft) from the lift on the first floor.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the children's toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the first floor, next to the computer workstations.
    • The female and male toilets are approximately 20m (21yd 2ft) from the lift on the first floor.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels in the female and male toilets are moderate to good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.