Access Guide

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Location

There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Harrow-on-the-Hill.
The nearest underground station is Harrow-on-the-Hill.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is St. Anns Shopping Centre.
- The car park is located off College Road.
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The main door(s) open towards you (pull).
The doors are single width.
The door(s) is / are heavy.
The door opening is 104cm (3ft 5in) wide.

Inside Access

There is level access to the service.
This venue does play background music/noise.
Music/noise is played throughout the venue.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are varied.

Eating and Drinking

The following information is for the café.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 3m (3yd 10in) from the main entrance.
The distance between the floor and the lowest table is 72cm (2ft 4in).
The distance between the floor and the highest table is 72cm (2ft 4in).
The standard height for tables is 72cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are wall only.
Menus are available in Braille.
Menus are available in large print.
Picture menus are available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Other View
- The services / areas on the floors which are not accessible are additional seating and the standard toilets.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Shared Toilet(s) View
- The unisex toilets are located on the first floor.
- Inside the venue, there is not level access to the unisex toilet.
- Lighting levels are medium.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 14m (15yd 11in) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 146cm x 219cm (4ft 9in x 7ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).