Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Headstone Lane Medical Centre

238 Headstone Lane, Harrow, Middlesex, HA2 6LY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The nearest National Rail station is Harrow & Wealdstone Station.
  • The nearest underground station is Headstone Lane Station.

Opening Times

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The Blue Badge Bay is the bay closest to the venue. This Bay is not marked.
    • The dimensions of the Blue Badge parking bay(s) are 237cm x 450cm (7ft 9in x 14ft 9in).
    • The nearest Blue Badge bay is 11m (12yd 1in) from the the main entrance.
    • The furthest Blue Badge bay is 5m (5yd 1ft) from the the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Comments View
    • There is an on street parking located on the right of the venue, along Headstone Lane.
    • This parking is restricted to Permit Holders only from 10:00am - 3:00pm Mon- Fri.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located in front of the venue, to the right.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 116cm (3ft 10in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are easy to open.
    • The door(s) is/are single width.
    • The width of the door opening is 82cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the main entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 135cm (4ft 5in).

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • There is a touch screen.

Waiting Room / Area

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • Seating in this area includes; chairs with armrests and chairs with no armrests.
  • No chairs are permanently fixed.
  • There is a high colour contrast between the walls and floor.
  • Lighting levels are good.
  • The waiting room / area does not have background music playing.
  • There is a television.
  • There is space for an assistance dog to rest within the seating area.
  • Vending machines are not available.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • This accessible toilet is located along the main corridor, to the right, opposite the Reception. Follow the main corridor to the end.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 61cm (2ft).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 145cm x 155cm (4ft 9in x 5ft 1in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a medium colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Comments View
    • The type of flush is a pull cord.
    • There was a wheelchair within the toilet, obstructing the transfer space and reducing the opening width.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.
  • Comments View
    • Home call-outs available in the morning
    • There is a staff trained in BLS but is currently on maternity leave. They will be back in January 2025.