Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Romford.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for 1 hour.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the store.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Comments
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- There are one way automatic swing gates prior to second entry doors and they are 170cm wide.
- There are entry/exit security barriers prior to entry and exit that are 159cm wide.
- There are one way automatic swing gates prior to second entry doors and they are 170cm wide.
Reception (Customer Services)
- The desk/counter is 20m (21yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Outside Access (From Main Store to Garden Centre)
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Entrance
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- This information is for the entrance located to the far left of the main entrance.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 152cm.
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Ramp/Slope
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- The ramp/slope is located Immediately after exiting main store.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There is a second entrance/exit from main store to Garden Centre which also has automatic doors that are 152cm wide and also has slight slope immediately after exit.
Inside Access (Store)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Inside Access (Garden Centre)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at all times.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The garden centre is partly undercover.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.