Access Guide

Search Access Guide

Location

There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Harold Wood.

Opening Times

Monday 10:00 - 20:00.
Tuesday 10:00 - 20:00.
Wednesday 10:00 - 20:00.
Thursday 10:00 - 20:00.
Friday 10:00 - 20:00.
Saturday 10:00 - 20:00.
Sunday 10:00 - 19:00.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 270cm x 390cm (8ft 10in x 12ft 10in).
- The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is a designated drop off point.
- The drop off point is located outside the main entrance.

Outside Access (Main Entrance)

Photos

Entrance View
- This information is for the entrance located at the front of the venue.
- There is stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 75cm.
Step(s) View
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Comments View
- Photograph 3 shows the first exit which can be used as an accessible entrance.
- To use the fire exit the venue will need to be contacted in advance.

Reception

The desk/counter is 6m (6yd 1ft) from the main entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is high (110cm+).
The desk/counter does not have a low (76cm or lower) section.
The lighting levels are bright.
There is not a hearing assistance system.

Trampoline Area

Photos

There are a variety of different trampolines within this venue.
There are different sections for different abilities and activities.
Once on the trampoline level, there is access to the majority of the trampolines.
Different activities take place, such as basketball competitions, dodgeball games and exercise classes.

Inside Access

There is not level access to the service(s).
There is not a hearing assistance system.
This venue does play background music.
Music is played throughout the bounce area.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are adjustable.

Other Floors

Photos

Steps View
- The floors which are accessible by stairs are G, UG and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Other View
- The area(s)/service(s) on the floors which are not accessible is/are trampolines and the café.
Comments View
- Photographs 1-3 show the stair access to the trampolines.
- Photograph 2 shows the stairs with a portable ramp.
- Photograph 4 show the stairs to the café.

Eating and Drinking

Photos

The following information is for the café.
The café is located on the first floor.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The standard height for tables is 72cm.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are hand held only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located to the right of reception.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located to the right of reception.
- The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.