Access Guide
Introduction
- Services / facilities within the building include a hall, audio recording studio, games room, cafe, art room, workshop, health rooms and computer suite.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Harold Wood.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 23m (25yd 6in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- There is an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 125cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 127cm.
-
Ramp/Slope
View
- The ramp/slope is located to the left of the entrance leading from the car park.
- The gradient of the ramp/slope is slight.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does bypass the step(s).
-
Step(s)
View
- The step(s) is/are located at the front of the building.
- There is/are 2/3 step(s).
- The step(s) is/are not clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 10cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
-
Comments
View
- There are automatic entry barriers that are opened by reception staff and the width of this barrier is 52cm.
- There is an accessible entry gate to the left of the reception and this entrance is 100cm wide.
- There are automatic entry barriers that are opened by reception staff and the width of this barrier is 52cm.
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located throughout the venue.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
-
Comments
View
- There is an emergency call point and an evac chair located in the emergency stair well at the rear of the building.
Lift
- There is a lift for public use.
- The lift is located in the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 88cm (2ft 11in).
- The dimensions of the lift are 120cm x 140cm (3ft 11in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Eating and Drinking
- The following information is for the café.
- The café is located on the first floor.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 6m (6yd 1ft) from the lift.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- There is a children's soft play located to the right of the café.
Changing Places
-
Location and access
View
- The facility is located to the right of reception.
- The facility is approximately 10m (10yd 2ft) from the main entrance.
- There is level access into the facility.
-
Dimensions and features
View
- You do not need a key for the facility.
- The door opens outwards.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 410cm x 350cm (13ft 5in x 11ft 6in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 240cm (7ft 10in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on both sides.
- Dropdown rails are provided for the toilet.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
Level Change (Access to Changing Rooms and Standard and Accessible Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down from reception hall to standard toilets.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 30m (32yd 2ft) from the Reception.
- The standard changing room(s) surveyed is/are located at the rear left of the venue.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
-
Comments
View
- Showers are located within accessible and standard toilets.
Toilet with Adaptations (Within Changing Room Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the reception.
- This accessible toilet is located at the rear of the building.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 88cm (2ft 11in).
- There is no dropdown rail for the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- There is a/are non-infectious waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Accessible Shower (Within the Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located to the rear right of reception and off Main Hall.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 40cm (1ft 4in).
- Other facilities available include; dropdown rails.
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s) (Reception off Main Hall)
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the rear left of reception.
- The female and male toilets are approximately 30m (32yd 2ft) from the reception.
- Inside the venue, there is not level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
Standard Shower (Within Standard Toilets)
- Shower facilities are available.
- The shower(s) surveyed is/are located within standard toilets.
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
-
Comments
View
- There are identical shower cubicles located within both standard male and female toilets.
Standard Toilet(s) (Ground Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located To the left after reception.
- The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located to the left of reception.
- The parent and baby room is approximately 20m from the reception.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is Braille, tactile and pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 74cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Toilet with Adaptations (Right Hand Transfer First Floor)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the lift entrance on the 1st floor.
- This accessible toilet is located on the first floor, to the left as you exit the lift.
- There is level access to this accessible toilet.
- This is by lift.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within First floor accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Standard Toilet(s) (First Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
- The female and male toilets are approximately 6m (6yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.