You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Hornchurch.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 22:30.
• Tuesday 09:00 - 22:30.
• Wednesday 09:00 - 22:30.
• Thursday 09:00 - 22:30.
• Friday 09:00 - 22:30.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the front of the building.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are loose chippings.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Ardley House - Main Entrance). Skip to the next section.

Outside Access (Ardley House - Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 78cm (2ft 7in).

You are on Level Change (Ardley House - Main Entrance). Skip to the next section.

Level Change (Ardley House - Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Inside Access (Ardley House). Skip to the next section.

Inside Access (Ardley House)

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There are some shiny floors within the building.

You are on Restaurant Bar Internal (Ardley House). Skip to the next section.

Restaurant Bar Internal (Ardley House)

• The following information is for the café.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 6m (6yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 76cm (2ft 6in).
• The distance between the floor and the highest table is 77cm (2ft 6in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.

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• Comments View
  • The counter is 122cm.
  • There is no lowered section.
  • There is no hearing loop.

You are on Other Floors (Ardley House). Skip to the next section.

Other Floors (Ardley House)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Learning Services.

You are on Toilet with Adaptations (Ardley House - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ardley House - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.
  • This accessible toilet is located right of the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from member of staff.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The dimensions of the accessible toilet are 160cm x 150cm (5ft 3in x 4ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 170cm and 175cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 130cm (4ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the external door and wall.
  • There is a low colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Ardley House). Skip to the next section.

Standard Toilet(s) (Ardley House)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located right of the main entrance.
  • The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Outside Access (Hall). Skip to the next section.

Outside Access (Hall)

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• Entrance View
  • This information is for the entrance located to the left of Ardley House.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 89cm.
• Ramp/Slope View
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • The lighting levels at the ramp/slope are varied.
  • The ramp/slope does not bypass the step(s).

You are on Level Change (Hall). Skip to the next section.

Level Change (Hall)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 100cm (3ft 3in).
• There is not tactile paving at the top and bottom of the steps.
• The ramp/slope does not bypass the step(s).

You are on Inside Access (Hall). Skip to the next section.

Inside Access (Hall)

• There is level access to the service(s).
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are low to moderate.

You are on Hall - Function Room 1. Skip to the next section.

Hall - Function Room 1

• This hall is situated 6m from the Halls main entrance and there is a single door that open towards you with a width of 68cm and is left permanently open.
  
• Hall 1 is used for various classes and functions.
  
• The seating is all armless with heights of 46cm and the tables are movable with heights of 71cm.
  
• The floor is wood and may be shiny in places.
  
• Lighting levels are low to moderate.

You are on Hall - Function Room 2. Skip to the next section.

Hall - Function Room 2

• This hall is situated 22m from the Halls main entrance.
  
• There is a single door that open towards you with a width of 68cm and is permanently open so to enter Hall 1.
  
• Walk to the far end of Function Room 1 and through the first set of double doors, please note these doors open away from you with a width of 142cm and may be difficult to open.
  
• The second set of double doors open towards you with a width of 142cm and may be difficult to open.
  
• Hall 2 is used for indoor bowling and various other classes.
• The seating is all armless with a height of 46cm and the tables are movable with heights of 71cm.
  
• The floor is laminate and may be shiny.
  
• Lighting levels are low to moderate.

You are on Toilet with Adaptations (Hall - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Hall - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the Halls entrance.
  • This accessible toilet is located on the left as you enter the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 103cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the external door and wall.
  • There is a low colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on the right as you enter the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Toilet(s) (Hall). Skip to the next section.

Standard Toilet(s) (Hall)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the left as you enter the building.
  • The female and male toilets are approximately 2m (2yd 7in) from the the entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are low to moderate.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.