Access Guide
Introduction
- Services / facilities within the building include a Swimming Pool, Fitness Suite, Sports Hall, Studio, Crèche, Jacuzzi, Steam Room and a Sauna.
- Services / facilities within the grounds include 5-a-side football pitches.
Opening Hours
COVID-19 Information
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Harold Wood.
- The nearest underground station is Upminster Bridge.
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Comments
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- The bus stop is immediately outside the car park entrance, appoximately 40m from the main entrance.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).
- The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
- The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 145cm (4ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
View
- There is a security gate and 2 turnstyle barriers to the right of the reception desk.
- These are operated by either using a membership card or by the receptionist.
- The gate has a width of 100cm.
- The turnstyle barriers have a width of 50cm.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There is also a separate teaching pool available.
Standard Changing Room (Swimming Pool - Unisex)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the right as you pass the reception desk.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located at the end of the corridor to the left of the reception.
- The fitness suite is 32m (34yd 2ft) from the main entrance.
- There is level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 160cm (5ft 3in) wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is level 1 and 2.
- Equipment suitable for mobility or sensory impaired users includes free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a small reception desk at the fitness suite entrance which is staffed and can assist if required.
- There are also more security barriers to access the fitness suite.
- The width of the barriers are 50cm.
Standard Changing Room (Fitness Suite - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 48m (52yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 45m (49yd 8in) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located at the rear of the building, to the right as you enter the fitness suite.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- The female changing room is located right next to this one.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located on the left hand side of the corridor leading to the fitness suite.
- The facility is 21m (22yd 2ft) from the main entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 320cm x 220cm (10ft 6in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 250cm (8ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 74cm (2ft 5in).
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
Accessible Toilet (Fitness Suite)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is tactile, Braille and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 54m (59yd 2in) from the main entrance.
- This accessible toilet is located within the fitness suite standard changing rooms.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Toilet (Corridor)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is tactile, written text and Braille signage on or near the toilet door.
- This accessible toilet is approximately 26m (28yd 1ft) from the main entrance.
- This accessible toilet is located in the corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Toilet (Sports Hall)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
- This accessible toilet is located in the corridor opposite the sports hall.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Fitness Suite)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the fitness suite standard changing rooms.
- The female and male toilets are approximately 56m (61yd 9in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Standard Toilet(s) (Swimming Pool)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the swimming pool changing rooms.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Standard Toilet(s) (Corridor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located off of the corridor leading to the left of the reception desk.
- The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Standard Toilet(s) (Sports Hall)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located within the sports hall standard changing rooms.
- The female and male toilets are approximately 50m (54yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.