Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Romford.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Romford.
- The venue is in a shopping mall.
Opening Times
- Monday 09:00 - 18:00.
- Tuesday 09:00 - 18:00.
- Wednesday 09:00 - 18:00.
- Thursday 09:00 - 18:00.
- Friday 09:00 - 18:00.
- Saturday 09:00 - 18:00.
- Sunday 10:00 - 16:00.
Outside Access (Main Entrance)
- This information is for the entrance located the front of the building.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are low.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the cafe.
- The bar does serve food.
- Full table service is available.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and meals.
Accessible Toilet
- The nearest accessible toilets are located in the Liberty Shopping Centre.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the first floor.
- The female and male toilets are 25m (27yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Level Change (Standard toilets)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- The steps are located at the rear of the building.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the left going up.
Additional Info
- Staff do receive disability awareness / equality training.
- Plastic cups are available.
- Plastic cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.