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Harold Hill and District Community Centre

Gooshays Drive, Harold Hill, Essex, RM3 9LB

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Access Guide

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Location

  • This venue is situated in Harold Hill.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Harold Wood.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the front and rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 350cm (7ft 10in x 11ft 6in).
    • The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the front of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 100cm (3ft 3in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 148cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 145cm.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Comments View
    • The hearing loop is kept in the office off the main corridor.

Entrance (Bar)

  • This information is for the entrance located off the main corridor.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.

Eating and Drinking (Bar)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the bar entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is 12m (13yd 4in) from the main entrance.
    • The accessible toilet is located within the female and male standard toilets.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 177cm x 180cm (5ft 10in x 5ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 113cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The emergency alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 79cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Comments View
    • There are no washing facilities within the accessible cubicle only the communal facilities within the standard toilets.
    • The details given are for the male accessible toilet.
    • The photographs show the female and male accessible toilets respectively.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the foyer.
    • The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.
  • Plastic cups are not available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.
  • Children are welcomed at the venue.