You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Hornchurch.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Emerson Park.
• The nearest underground station is Emerson Park.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 23:00.
• Tuesday 09:00 - 23:00.
• Wednesday 09:00 - 23:00.
• Thursday 09:00 - 23:00.
• Friday 09:00 - 23:00.
• Saturday 09:00 - 01:00.
• Sunday 09:00 - 23:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 175cm (5ft 9in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Outside Access (Garden Seating and Outdoor Bowling). Skip to the next section.

Outside Access (Garden Seating and Outdoor Bowling)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 162cm (5ft 4in) wide.

You are on Level Change (Garden Seating and Outdoor Bowling). Skip to the next section.

Level Change (Garden Seating and Outdoor Bowling)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.

You are on Level Change (Outdoor Bowling Rink). Skip to the next section.

Level Change (Outdoor Bowling Rink)

• There are steps to access this area / service.
• The steps are located in front of the bowling green.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are deep.
• The steps do not have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Inside Access (Bowling Rink). Skip to the next section.

Inside Access (Bowling Rink)

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Bowling Rink). Skip to the next section.

Level Change (Bowling Rink)

• There is a ramp or slope to access this service.
• The ramp or slope is portable.
• Please contact a member of staff.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located around the bowling rinks.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are Chevaliers and Piafs function suites.

You are on Restaurant Bar Internal (Chevaliars). Skip to the next section.

Restaurant Bar Internal (Chevaliars)

• The following information is for the restaurant.
• Once inside, there is not level access to the service.
• Food is available from the bar.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 9m (29ft 6in) from the the stairs.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.

You are on Standard Changing Room (Male). Skip to the next section.

Standard Changing Room (Male)

• There are standard changing rooms available.
• The standard changing room is 45m (49yd) from the main entrance.
• The standard changing room is 42m (46yd) from the reception desk.
• The standard changing room is 10m (32ft 10in) from the bowling rink.
• The standard changing rooms are located at the rear of the building.
• There is level access to the standard changing rooms.

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• Comments View
  • The female changing rooms are 6m from the bowling rink.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 40m (44yd) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 189cm x 193cm (6ft 2in x 6ft 4in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 116cm (3ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The sink is 79cm (2ft 7in) high.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a low colour contrast between the internal door and wall.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the right of the adapted toilet.
  • The female toilets are 37m (40yd) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the left of the adapted toilet.
  • The male toilets are 42m (46yd) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• A member of staff trained in BSL skills is not normally on duty.