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Havering Shopmobility

The Liberty Shopping Centre, South Mall, Romford, Essex, RM1 3RL

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Access Guide

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Opening Hours

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Romford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Romford.
  • The venue is in a shopping mall.

Outside Access (Car Park Entrance)

  • This information is for the entrance located between the car park and the shopping centre.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 166cm (5ft 5in).

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 26 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
    • The nearest Blue Badge bay is 11m (12yd 1in) from the car park entrance.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 220cm (7ft 3in).
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is on levels 1-5.

Outside Access (Entrance)

  • This information is for the entrance located on the ground floor of the Liberty Shopping Centre.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 103cm (3ft 5in).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • There are accessible and standard toilet facilities in the Liberty Shopping Mall . These facilities are approx. 20m away.