You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Romford.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Romford.

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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

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Opening Hours

• For information about the opening hours please click here.

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Parking

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • There is a 2 hour limit, however extra time can be arranged if needed.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

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Outside Access (Main Entrance)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

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Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the main entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

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Reception (Customer Services)

• The reception desk is 20m (22yd) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access (Store). Skip to the next section.

Inside Access (Store)

• There is level access to the service.
• This venue does play background music.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Inside Access (Garden Centre). Skip to the next section.

Inside Access (Garden Centre)

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Garden Centre). Skip to the next section.

Level Change (Garden Centre)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

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Accessible Toilet

• Accessible toilet facilities are not available.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

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Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• Children are welcomed at the venue.