Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Rainham.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Elm Park.
- The nearest underground station is Hornchurch.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft x 13ft).
- The nearest designated bay is 14m (15yd 12in) from the main entrance.
- The furthest designated bay is 23m (25yd 6in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the hotel.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 168cm (5ft) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located directly in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in reception.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located next to reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 13m (14yd 8in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft).
- The dimensions of the lift are 110cm x 140cm (3ft x 4ft).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Room
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General Information
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- The Tourist Board rating is 3*.
- There are 15 rooms in total.
- There are 0 standard ground floor rooms.
- There are 14 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 8.
- The width of the door is 80cm.
- The height of the bed is 64cm.
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- An adjoining room is not available.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 79cm (2ft).
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 171cm x 175cm (5ft x 5ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm (3ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on the left.
- The toilet seat is 42cm (16in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 83cm (2ft).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is a functional emergency alarm in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is a bath.
- The height of the side of the bath from floor level is 43cm (16in).
- The tap type is twist/turn.
- There is not a mixer tap.
- There is a shower over the bath.
- The shower head height is fixed.
- The shower head height is 204cm (6ft).
- The shower control type is twist/turn.
- There are handrails available.
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Wheel In Shower
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- There is not a wheel in shower.
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Signage, colour contrast and lighting in accessible rooms
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- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is high.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is high.
- The colour contrast between the walls and floor in the ensuite is high.
- The colour contrast between the dropdown rails and wall is low.
- The colour contrast between the grab rails and wall is low.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 1.
- The number of accessible rooms with wheel in showers is 0.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 23m (25yd 6in) from the main entrance.
- The accessible toilet is located in the main corridor.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft).
- The door is heavy.
- The dimensions of the accessible toilet are 136cm x 184cm (4ft x 6ft).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 69cm (2ft).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (16in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3").
- The hand dryer is 101cm (3ft) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3").
- There is a sink.
- The sink can be reached from seated on the toilet.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the main corridor.
- The female and male toilets are 25m (27yd 13in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- The photographs show the female and male toilets respectively.
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Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- Staff are not Text Relay aware.
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Comments
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- The photographs show the accessible bedroom.