Access Guide

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Location

There is a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is Rainham.
The nearest underground station is Dagenham Heathway.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is not a car park for public use within 200m (approx).
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main Entrance)

This information is for the entrance located on Celtic Farm Road.
There is level access into the venue.
The main door(s) open automatically.
The doors are double width.
The door opening is 125cm (4ft 1in) wide.

Second set of doors View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 125cm (4ft 1in) wide.

Reception

The desk is 3m (3yd 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a low (76cm or lower) section.
The lighting levels are bright.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use the system.
There is a touch screen.
The touch screen is at a suitable height for a wheelchair user.

Inside Access

There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the system.
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are bright.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are bright.

Lift

There is a lift for public use.
The lift is located to the right of reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 8m (8yd 2ft) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 80cm (2ft 7in).
The dimensions of the lift are 140cm x 105cm (4ft 7in x 3ft 5in).
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is medium.

Library

This library does not have a regular supply of books in Braille.
This library does have a regular supply of books in large print.
This library does have a regular supply of books in audio format.
There is an ordering service.
The library does have computers with accessible software.
Auxiliary aids are available for computer users.
A large text keyboard and large rollerball mouse is / are available.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located to the right of reception.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).