Access Guide
Opening Times
- Monday 07:00 - 21:30.
- Tuesday 07:00 - 21:30.
- Wednesday 07:00 - 21:30.
- Thursday 07:00 - 21:30.
- Friday 07:00 - 21:30.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the borough.
- This venue is situated in Hornchurch.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Upminster Bridge.
- The nearest underground station is Upminster Bridge.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 240cm x 360cm (7ft 10in x 11ft 10in).
- The nearest designated bay is 6m (19ft 8in) from the rear entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 140cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entance.
- The gradient of the ramp/slope is steep.
- The ramp/slope does not bypass the step(s).
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located to the rear of the venue.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 130cm (4ft 3in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
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Comments
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- Level access is achived inside the venue by using the platform lift to overcome the steps.
Lift
- There is a lift for public use.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-UG.
- The lift is 9m (29ft 6in) from rear entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 120cm x 160cm (3ft 11in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 25m (27yd) from the main entrance.
- The distance between the floor and the lowest table is 76cm (2ft 6in).
- The distance between the floor and the highest table is 77cm (2ft 6in).
- The type of food served here is snacks and drinks.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 6m (19ft 8in) from the main entrance.
- The accessible toilet is located left of the main entrance.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is poor.
- Lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located left of the main entrance.
- The female and male toilets are 7m (22ft 12in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Home visits / services are not available.