You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a gym, diner, indoor climbing centre, sports hall, function rooms for hire, restaurant, creche, after school care facilities, breakfast club, multi activity week, dance studio, chapel and an IT suite.

Collapse all Expand all

• Comments View
  • Any residents living here have been referred.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Romford.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Romford.
• The nearest underground station is Elm Park.

You are on Opening Times (Gym). Skip to the next section.

Opening Times (Gym)

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 21:00.
• Saturday 09:00 - 18:00.
• Sunday 09:00 - 18:00.

Collapse all Expand all

• Comments View
  • The centre is open 24 hours for residents.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 10 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
  • The nearest designated bay is 23m (25yd) from the main entrance.
  • The furthest designated bay is 40m (44yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 130cm (4ft 3in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 168cm (5ft 6in) wide.
• Comments View
  • The 2nd automatic door opens towards you.
  • There is a third, 96cm wide barrier door that is opened by reception staff.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located left of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 128cm (4ft 2in).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

Collapse all Expand all

• Comments View
  • The ramp overcomes the steps.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 3m (9ft 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.
• Customers cannot charge scooters or wheelchairs at the venue.

Collapse all Expand all

• Comments View
  • The squash court door is only 65cm wide.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 2m (6ft 7in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 109cm x 115cm (3ft 7in x 3ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Lift (Platform Lift). Skip to the next section.

Lift (Platform Lift)

• There is a lift for public use.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The clear door width is 102cm (3ft 4in).
• The dimensions of the lift are 112cm x 124cm (3ft 8in x 4ft 1in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

You are on Restaurant Bar Internal (Diner). Skip to the next section.

Restaurant Bar Internal (Diner)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food is available from the bar.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.

Collapse all Expand all

• Comments View
  • The diner is located on the ground floor, left of reception.
  • Assistance is available regarding anything.

You are on Room. Skip to the next section.

Room

Collapse all Expand all

• General Information View
  • There are 148 rooms in total.
  • There are 148 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is fixed.
  • The shower control type is lever.
  • There is no shower seat.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • Other sensory auxiliary aids available are vibrating pager.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with wheel in showers is 2.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located on the ground floor.
  • The fitness suite is 55m (60yd) from the reception.
  • There is step free access to the fitness suite.
• IFI Accredited Fitness Suite View
  • The fitness suite has attained IFI level one.
  • A number of staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: treadmill, recumbent cycle, leg curl and leg extension.
  • IFI equipment includes hand cycle, power plate.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The fitness suite door is automatic.
  • The Power Sport resistance machines seats can be moved for wheelchair access.
  • Aspire InstructAbility Instructors trained at Level 2 and 3, are available to teach disabled users how to use equipment.
  • These instructors are available Monday to Friday from 10.00 to 16.00.
  • For more information, please contact the venue.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • The accessible toilet is 14m (15yd 11in) from the main entrance.
  • The accessible toilet is located in the corridor on the ground floor.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 155cm x 189cm (5ft 1in x 6ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 122cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Accessible Toilet (Changing Room Accessible Toilet). Skip to the next section.

Accessible Toilet (Changing Room Accessible Toilet)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located inside the changing room, on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • There is no lock for the toilet door.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 145cm x 168cm (4ft 9in x 5ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the changing room, in the accessible toilet.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip down seat.
• The height of the seat is 47cm (1ft 7in).
• There is level access to the services from the shower facilities.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 14m (15yd) from the main entrance.
• The standard changing room is 14m (15yd) from the reception desk.
• The standard changing rooms are located on the ground floor, on the left of the corridor.
• There is level access to the standard changing rooms.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the standard changing rooms.
  • The female and male toilets are 12m (13yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are not standard level access shower facilities available.
• There is not level access to the services from the shower facilities.

Collapse all Expand all

• Comments View
  • There is 1 moderate step to access the showers.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.

Collapse all Expand all

• Comments View
  • There is a braille & audio time table in the Fitness suite.