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South Essex Crematorium

Ockenden Road, Corbets Tey, Essex, RM14 2UY

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Access Guide

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Introduction

  • Services / facilities within the grounds include East Chapel, South Chapel, Book of Remembrance, the Tea Room, a reception building and memorial gardens.

Opening Times (Chapels)

  • Monday 09:30 - 16:00..
  • Tuesday 09:30 - 16:00..
  • Wednesday 09:30 - 16:00..
  • Thursday 09:30 - 16:00..
  • Friday 09:30 - 16:00..
  • Saturday 09:30 - 16:00..
  • Sunday 09:30 - 16:00..
  • Comments View
    • The Book of Remembrance Room and Chapel of Meditation opening times are:
    • Summer months (April to October), Monday - Sunday, 09:00 to 16:45.
    • Winter months (November to March), Monday - Sunday 09:00 to 15:45..

Opening Times (Grounds - April - October)

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 09:00 - 19:00.
  • Sunday 09:00 - 19:00.
  • Comments View
    • In the winter (November - March), the grounds are open Monday - Sunday 09:00 - 16:00.

Location

  • The venue is situated within the centre of the village.
  • This venue is situated in Corbetts Tey.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Upminster.
  • The nearest underground station is Upminster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 368cm x 610cm (12ft 1in x 20ft 0in).
    • The nearest designated bay is 50m (55yd) from the South Chapel.
    • The furthest designated bay is 60m (66yd) from the South Chapel.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located throughout the venue.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Outside Access (Reception Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 5m (5yd 1ft) from the reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Outside Access (South Chapel Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 164cm (5ft 5in) wide.

Level Change (South Chapel Main Entrance)

  • There is a ramp or slope to access this service.
  • The width of the ramp or slope is 74cm (2ft 5in).
  • There are steps to access this area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Outside Access (South Chapel Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 88cm (2ft 11in) wide.

Level Change (South Chapel Side Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access (South Chapel)

  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.

Outside Access (East Chapel Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 165cm (5ft 5in) wide.

Level Change (East Chapel Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • Please contact a member of staff.
  • The width of the ramp or slope is 74cm (2ft 5in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are deep.

Outside Access (East Chapel Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 77cm (2ft 6in) wide.

Inside Access (East Chapel )

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played during services.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.

Outside Access (Tea Room Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 89cm (2ft 11in) wide.

Restaurant Bar Internal (Tea Room)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 2m (6ft 7in) from the tea room entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snack food.

Inside Access (Crematorium Grounds)

  • There is not level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Crematorium Grounds)

  • There are a series of ramps and slopes located throughout the gardens.
  • These overcome the steps.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 10m (32ft 10in) from the East Chapel entrance.
    • The accessible toilet is located in the East Chapel.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 235cm x 248cm (7ft 9in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 162cm (5ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Level Change (Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The width of the ramp/slope is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.
  • Children are welcomed at the venue.