- The venue is situated within the centre of the town.
- This venue is situated in Romford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Romford.
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are not available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- The venue does not have its own car park.
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main door.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There are not steps to access this area / service.
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
- There are not accessible toilets within this venue designated for public use.
Availability and Location of Standard Toilets
- Standard toilets are not available.
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.
- Children are welcomed at the venue.