Access Guide
Introduction
- Related link The Pavilions Shopping Centre.
- Https://www.accessable.co.uk/london-borough-of-hillingdon/access-guides/pavilions-shopping-centre-uxbridge
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Comments
View
- For access to the shopping centre, please see the separate Pavilions shopping centre guide.
Location
- The venue is located within The Pavilions.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Ruislip.
- The nearest underground station is Uxbridge.
Opening Times
- Monday 06:30 - 19:30.
- Tuesday 06:30 - 19:30.
- Wednesday 06:30 - 19:30.
- Thursday 06:30 - 19:30.
- Friday 06:30 - 19:30.
- Saturday 07:00 - 19:30.
- Sunday 08:00 - 18:30.
Parking
- For parking details please refer to the separate shopping centre guide.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 144cm (4ft 9in).
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the cafe.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 52cm (1ft 8in).
- The distance between the floor and the highest table is 104cm (3ft 5in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are medium.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are additional seating and the standard toilets.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 148cm x 198cm (4ft 10in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 71cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the top of the stairs.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.