You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is West Drayton.
• The nearest underground station is Uxbridge.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 20:00.
• Tuesday 07:30 - 20:00.
• Wednesday 07:30 - 20:00.
• Thursday 07:30 - 20:00.
• Friday 07:30 - 20:00.
• Saturday 07:30 - 18:00.
• Sunday 08:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the right of the main entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 340cm x 480cm (11ft 2in x 15ft 9in).
  • The nearest designated bay is 38m (41yd 1ft) from the main entrance.
  • The furthest designated bay is 68m (74yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 150cm (4ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 156cm (5ft 1in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Counter. Skip to the next section.

Counter

• The counter is 15m (16yd 1ft) from the main entrance.
• There is level access to the counter from the entrance.
• The height of the counter is 86cm (2ft 10in).
• There is a lowered section.
• The height of the counter is medium height (77cm - 109cm).
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • At the time of survey it was not possible to photograph the area.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • At the time of survey it was not possible to photograph the area.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilets are available within the hospital.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilets are available within the hospital.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.