You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include Colne Valley Visitor Centre & cafe, various routes around the country park, a nature trail and a children's adventure zone.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Denham.
• The nearest underground station is Uxbridge.

You are on Country Park Opening Times. Skip to the next section.

Country Park Opening Times

• 3rd February 2019 to 30th March 2019 - 08:30 - 17:00
• 31st March 2019 to 28th September 2019 - 08:30 - 19:00
• 29th September 2019 to 26th October 2019 - 08:30 - 18:00
• 27th October 2019 to 1st February 2020 - 08:30 - 16:00.

You are on Opening Times (Visitor Centre - Summer). Skip to the next section.

Opening Times (Visitor Centre - Summer)

• Monday 10:30 - 17:00.
• Tuesday 10:30 - 17:00.
• Wednesday 10:30 - 17:00.
• Thursday 10:30 - 17:00.
• Friday 10:30 - 17:00.
• Saturday 10:30 - 17:00.
• Sunday 10:30 - 17:00.

You are on Opening Times (Visitor Centre - Winter). Skip to the next section.

Opening Times (Visitor Centre - Winter)

• Monday 10:30 - 15:30.
• Tuesday 10:30 - 15:30.
• Wednesday 10:30 - 15:30.
• Thursday 10:30 - 15:30.
• Friday 10:30 - 15:30.
• Saturday 10:30 - 15:30.
• Sunday 10:30 - 15:30.

You are on Parking (Main Car Park). Skip to the next section.

Parking (Main Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the visitor centre.
  • The car park type is open air/surface.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 430cm (11ft 10in x 14ft 1in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the visitor centre side entrance.
  • The furthest Blue Badge bay is 16m (17yd 1ft) from the visitor centre side entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • During the summer the car park is open from 08:30 to 19:00.
  • During the winter the car park is open from 08:30 to 16:00.

You are on Parking (Overflow Car Park). Skip to the next section.

Parking (Overflow Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in Denham Court Drive.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are loose chippings.
  • The car park surface is loose chippings.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The road surface of the car park is loose chippings of stone/rock.
  • There are no marked bays.
  • During the summer the car park is open from 08:30 to 19:00.
  • During the winter the car park is open from 08:30 to 16:00.

You are on Access Point (Overflow Car Park). Skip to the next section.

Access Point (Overflow Car Park)

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• Access Point View
  • This information is for the access point located to the left of the entrance, on Denham Court Road.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a swing gate at this access point.
  • The gate is easy to open.
  • The width of the gap is 120cm.

You are on Outside Access (Country Park). Skip to the next section.

Outside Access (Country Park)

• This information is for the entrance located within the main car park.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 112cm (3ft 8in).

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• Comments View
  • There are various different entrances to the park.
  • Some entrances have single gates.
  • Some entrances have kissing style gates.
  • The kissing gates have an opening width of 110cm.
  • The kissing gates have a turning space of 120 x 120cm.
  • There are some entrances without gates.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have compact earth, tarmac, concrete, gravel and muddy surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are steep, moderate and slight slopes on the paths.
• There are not any bench seats situated along the paths for people to rest.

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• Comments View
  • The majority of the country park does not have benches.
  • There are benches around the visitor centre, including picnic benches.
  • There are also benches along the canal path.
  • Some of the pathways can become difficult to use after wet weather.
  • The visitor centre usually has knowledge of which paths have become inaccessible.
  • Please contact the visitor centre prior to your visit to check.

You are on Children's Adventure Zone. Skip to the next section.

Children's Adventure Zone

• There is a children's adventure zone opposite the visitor centre.
• The children's adventure zone is accessed by a gate.
• The gate is single.
• The gate opens away from you (push).
• The gate is heavy.
• The gate is 110cm wide.
• There is a second identical gate at the far side of the children's adventure zone.
• The surface in the adventure zone is a combination of grass, mud and loose wood chippings.
• There are benches in the children's adventure zone.
• The benches do not have armrests.

You are on Outside Access (Visitor Centre Main Entrance). Skip to the next section.

Outside Access (Visitor Centre Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 79cm (2ft 7in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Visitor Centre Main Entrance). Skip to the next section.

Level Change (Visitor Centre Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Pebble Beach. Skip to the next section.

Pebble Beach

• The pebble beach is located in front of the visitor centre.
• The beach is made entirely of pebbles with no solid paths or walkways.
• The beach runs down into the river that runs through the country park.

You are on Outside Access (Visitor Centre Side Entrance). Skip to the next section.

Outside Access (Visitor Centre Side Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 79cm (2ft 7in).

You are on Level Change (Visitor Centre Side Entrance). Skip to the next section.

Level Change (Visitor Centre Side Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Reception (Information Desk). Skip to the next section.

Reception (Information Desk)

• The desk/counter is 3m (3yd 10in) from the visitor centre main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located to the left as you enter the visitor centre via the main entrance.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the visitors centre main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 98cm (3ft 3in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the visitor centre main entrance.
  • This accessible toilet is located to the left as you enter via the visitor centre main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 106cm (3ft 6in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left as you enter via the visitor centre main entrance.
  • The female and male toilets are approximately 3m (3yd 10in) from the visitor centre main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas outside the visitor centre and throughtout the country park.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.