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Denham Country Park

Denham Court Drive, Uxbridge, Middlesex, UB9 5PG

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Access Guide

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Introduction

  • Services / facilities within the grounds include Colne Valley Visitor Centre & cafe, various routes around the country park, a nature trail and a children's adventure zone.

COVID-19 Information

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Denham.
  • The nearest underground station is Uxbridge.

Country Park Opening Times

  • 3rd February 2019 to 30th March 2019 - 08:30 - 17:00
  • 31st March 2019 to 28th September 2019 - 08:30 - 19:00
  • 29th September 2019 to 26th October 2019 - 08:30 - 18:00
  • 27th October 2019 to 1st February 2020 - 08:30 - 16:00.

Opening Times (Visitor Centre - Summer)

  • Monday 10:30 - 17:00.
  • Tuesday 10:30 - 17:00.
  • Wednesday 10:30 - 17:00.
  • Thursday 10:30 - 17:00.
  • Friday 10:30 - 17:00.
  • Saturday 10:30 - 17:00.
  • Sunday 10:30 - 17:00.

Opening Times (Visitor Centre - Winter)

  • Monday 10:30 - 15:30.
  • Tuesday 10:30 - 15:30.
  • Wednesday 10:30 - 15:30.
  • Thursday 10:30 - 15:30.
  • Friday 10:30 - 15:30.
  • Saturday 10:30 - 15:30.
  • Sunday 10:30 - 15:30.

Parking (Main Car Park)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located in front of the visitor centre.
    • The car park type is open air/surface.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 430cm (11ft 10in x 14ft 1in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the visitor centre side entrance.
    • The furthest Blue Badge bay is 16m (17yd 1ft) from the visitor centre side entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • During the summer the car park is open from 08:30 to 19:00.
    • During the winter the car park is open from 08:30 to 16:00.

Parking (Overflow Car Park)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located in Denham Court Drive.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • The road surface of the car park is loose chippings of stone/rock.
    • There are no marked bays.
    • During the summer the car park is open from 08:30 to 19:00.
    • During the winter the car park is open from 08:30 to 16:00.

Access Point (Overflow Car Park)

  • Access Point View
    • This information is for the access point located to the left of the entrance, on Denham Court Road.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a swing gate at this access point.
    • The gate is easy to open.
    • The width of the gap is 120cm.

Outside Access (Country Park)

  • This information is for the entrance located within the main car park.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 112cm (3ft 8in).
  • Comments View
    • There are various different entrances to the park.
    • Some entrances have single gates.
    • Some entrances have kissing style gates.
    • The kissing gates have an opening width of 110cm.
    • The kissing gates have a turning space of 120 x 120cm.
    • There are some entrances without gates.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have compact earth, tarmac, concrete, gravel and muddy surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are easy, moderate and steep slopes on the paths.
  • There are not any bench seats situated along the paths for people to rest.
  • Comments View
    • The majority of the country park does not have benches.
    • There are benches around the visitor centre, including picnic benches.
    • There are also benches along the canal path.
    • Some of the pathways can become difficult to use after wet weather.
    • The visitor centre usually has knowledge of which paths have become inaccessible.
    • Please contact the visitor centre prior to your visit to check.

Children's Adventure Zone

  • There is a children's adventure zone opposite the visitor centre.
  • The children's adventure zone is accessed by a gate.
  • The gate is single.
  • The gate opens away from you (push).
  • The gate is heavy.
  • The gate is 110cm wide.
  • There is a second identical gate at the far side of the children's adventure zone.
  • The surface in the adventure zone is a combination of grass, mud and loose wood chippings.
  • There are benches in the children's adventure zone.
  • The benches do not have armrests.

Outside Access (Visitor Centre Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).

Level Change (Visitor Centre Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Pebble Beach

  • The pebble beach is located in front of the visitor centre.
  • The beach is made entirely of pebbles with no solid paths or walkways.
  • The beach runs down into the river that runs through the country park.

Outside Access (Visitor Centre Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).

Level Change (Visitor Centre Side Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Reception (Information Desk)

  • The desk/counter is 3m (3yd 10in) from the visitor centre main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking

  • The following information is for the café.
  • The café is located to the left as you enter the visitor centre via the main entrance.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the visitors centre main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 98cm (3ft 3in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the visitor centre main entrance.
    • This accessible toilet is located to the left as you enter via the visitor centre main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 106cm (3ft 6in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas outside the visitor centre and throughtout the country park.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.