Access Guide
Introduction
- Services / facilities within the building include a 33-metre swimming pool, teaching pool, fitness suite, cycle studio, fitness studio and a sauna/steam room.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 08:00 - 17:30.
- Sunday 08:00 - 17:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Ruislip.
- The nearest underground station is Ruislip Manor.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located in front of the building.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Step(s)
View
- The step(s) is/are located to the left of the entrance.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a second lower handrail.
Reception
- The desk/counter is 14m (15yd 11in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
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Comments
View
- There are security barriers from leading from reception to the facilities within the venue.
- The width of the standard barriers is 50cm and the wider barrier width is 100cm to enter and 90cm to exit.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite and studios.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Fitness Suite
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Access to Fitness Suite
View
- The fitness suite is located to the rear of the building, next to the rear stairwell.
- The fitness suite is 38m (41yd 1ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The doors are heavy.
- The opening is 90cm wide.
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Fitness Suite (General)
View
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool (Main Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Teaching Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Toilet with Adaptations (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
View
- There is tactile and Braille signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
- This accessible toilet is located to the right of reception, on the left past the barriers.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 152cm x 240cm (4ft 12in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
View
- There is an identical accessible toilet to the left.
Other Floors (Front Stairwell)
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Other Floors (Rear Stairwell)
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Steps
View
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Reception)
- The lift is located opposite the accessible toilets, past the barriers.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1, 2.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
View
- There is a similar second lift on the left as you pass the accessible toilets.
- The lift can access levels G, 1, 2, 3, 4 and 5.
- It has tactile buttons which are within 90cm to 120cm from the floor.
Lift (Front Platform Lift)
- The lift is located through the entrance barriers and to the left.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 35m (38yd 10in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Lift (Rear Stair Lift)
- There is a lift for public use.
- The lift is located at the rear of the building on the 4th and 5th floors.
- The lift is a stair lift.
- The floors which are accessible by this lift are 4, 5.
- Staff do need to be notified for use of the lift.
- The dimensions of the lift are 78cm x 80cm (2ft 7in x 2ft 7in).
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have tactile markings.
- The lighting level in the lift is good.
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Comments
View
- The lift was not working at time of survey 25/5/2021.
Toilet with Adaptations (Female - Dry Side Changing Room 1)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the rear lift.
- This accessible toilet is located on the second floor, within the female dry side changing room.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception or a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 225cm (5ft 11in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm did not sound when tested.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Accessible Shower (Female Accessible Toilet - Dry Side Changing Room 1)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the female dry side accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
- The height of the seat is 44cm (1ft 5in).
- Other facilities available include; an accessible toilet and dropdown armrests for the flip down seat.
- There is level access to the services from the accessible shower facilities.
Toilet with Adaptations (Female - Dry Side Changing Room 2)
- Accessible toilet facilities are available.
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Location and Access
View
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the rear lift.
- This accessible toilet is located on the second floor, within the female dry side changing room.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 184cm (4ft 11in x 6ft).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Changing Room (Female - Dry Side Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the rear lift.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located on the second floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Toilet(s) (Female - Dry Side Changing Room)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the second floor, within the female dry side changing room.
- The female toilet(s) is/are approximately 8m (8yd 2ft) from the fitness suite.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are bright.
Toilet with Adaptations (Male - Dry Side Changing Room)
- Accessible toilet facilities are available.
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Location and Access
View
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the rear lift.
- This accessible toilet is located on the first floor, within the male dry side changing room.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 158cm x 162cm (5ft 2in x 5ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Standard Changing Room (Male - Dry Side Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the rear lift.
- The standard changing room(s) is/are approximately 26m (28yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the fitness suite.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Toilet(s) (Male - Dry Side Changing Room)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the first floor, within the male dry side changing room.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the rear lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels are bright.
Toilet with Adaptations (Female - Wet Side Changing Room)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the lift at reception.
- This accessible toilet is located on the first floor, within the female wet side changing room.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 215cm x 255cm (7ft 1in x 8ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 90cm.
- The lateral transfer space on the right is 90cm.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Shower (Female - Wet Side Changing Room)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located on the first floor, within the female wet side changing room.
- The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
- The height of the seat is 46cm (1ft 6in).
- Other facilities available include; a dropdown rail.
- There is level access to the services from the accessible shower facilities.
Changing Places (Rear of Wet Side Changing Rooms)
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Location and access
View
- The facility is located on the first floor.
- The facility is approximately 35m (38yd 10in) from the lift at reception.
- There is level access to the facility.
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Dimensions and features
View
- You do not need a key for the facility.
- The door opens outwards.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 310cm x 530cm (10ft 2in x 17ft 5in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 100cm (3ft 3in).
- The transfer space on the right as you face the toilet is 70cm (2ft 4in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided for the toilet.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
Standard Changing Room (Female - Wet Side Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 7m (7yd 1ft) from the lift near reception.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the main pool.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- There are standard and ambulant toilet as well as baby change facilities here.
- The baby change tables in the changing room are is 84cm high.
Standard Changing Room (Male - Wet Side Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 7m (7yd 1ft) from the lift near reception.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main pool.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
View
- There are standard and ambulant toilets and a baby change facility with a height of 90cm inside these changing rooms.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.