You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a reception, cafe, sports hall, swimming pool, fitness suite, dance studio and changing rooms.
• Services / facilities within the grounds include an outdoor pool/lido, running track and astroturf pitches.
• Related link Hillingdon Sports & Leisure Complex Oudoor Pool/Lido.
• Https://www.accessable.co.uk/london-borough-of-hillingdon/access-guides/hillingdon-sports-leisure-complex-outdoor-pool-lido

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is West Ruislip.
• The nearest underground station is Uxbridge.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:00 - 22:00.
• Tuesday 06:00 - 22:00.
• Wednesday 06:00 - 22:00.
• Thursday 06:00 - 22:00.
• Friday 06:00 - 22:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the main gates.
  • The furthest Blue Badge bay is 24m (26yd 9in) from the main gates.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Gates). Skip to the next section.

Outside Access (Main Gates)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the complex.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 253cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the main entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (The Terrace Cafe). Skip to the next section.

Eating and Drinking (The Terrace Cafe)

• The following information is for the café.
• The café is located to the right of reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 18m (19yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors (Reception Area). Skip to the next section.

Other Floors (Reception Area)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are 0, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Reception Area). Skip to the next section.

Lift (Reception Area)

• There is a lift for public use.
• The lift is located to the left past reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 1.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 190cm x 140cm (6ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located on level 1.
  • The fitness suite is 38m (41yd 1ft) from the main entrance.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The doors are heavy.
  • The opening is 162cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by a level 3 Disability Instructor.
  • Equipment suitable for mobility or sensory impaired users includes arm bikes, seated row, lat pulldown & upper body ergometer.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Other Floors (Fitness Suite). Skip to the next section.

Other Floors (Fitness Suite)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Fitness Suite). Skip to the next section.

Lift (Fitness Suite)

• There is a lift for public use.
• The lift is located in the fitness suite.
• The lift is a platform lift.
• The floors which are accessible by this lift are 1, 2.
• The lift is approximately 43m (47yd 1in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 90cm x 150cm (2ft 11in x 4ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Standard Changing Room (Fitness Suite - Male). Skip to the next section.

Standard Changing Room (Fitness Suite - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 35m (38yd 10in) from the main entrance.
• The standard changing room(s) is/are approximately 28m (30yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the fitness suite.
• The standard changing room(s) surveyed is/are located on level 1.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

Collapse all Expand all

• Comments View
  • There are similar female changing rooms opposite the male changing rooms.

You are on Accessible Changing Room (Fitness Suite). Skip to the next section.

Accessible Changing Room (Fitness Suite)

• There are accessible changing rooms available.
• The accessible changing room is located to the left as you enter the fitness suite.
• The facility is 38m (41yd 1ft) from the main entrance.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 246cm x 250cm (8ft 1in x 8ft 2in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 186cm (6ft 1in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 45cm (1ft 6in).

Collapse all Expand all

• Comments View
  • The shower also has dropdown rails.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

Collapse all Expand all

• Comments View
  • At the time of survey, it was not possible to photograph the area.

You are on Standard Changing Room (Swimming Pool Changing Village). Skip to the next section.

Standard Changing Room (Swimming Pool Changing Village)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the lift.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 2m (2yd 7in) from the swimming pool.
• The standard changing room(s) surveyed is/are located on level 0.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Level Change (Changing Village). Skip to the next section.

Level Change (Changing Village)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the group changing rooms, standard toilets and accessible changing room.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 110cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the group changing rooms, standard toilets and accessible changing room.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Accessible Changing Room (Swimming Pool Changing Village - Male). Skip to the next section.

Accessible Changing Room (Swimming Pool Changing Village - Male)

• There are accessible changing rooms available.
• The accessible changing room is located on level 0.
• There is an identical female accessible changing room.
• The facility is 25m (27yd 1ft) from the lift.
• The door opens outwards.
• The width of the door is 87cm (2ft 10in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 240cm x 340cm (7ft 10in x 11ft 2in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 270cm (8ft 10in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 47cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 46cm (1ft 6in).

Collapse all Expand all

• Comments View
  • The shower also has dropdown rails.

You are on Standard Changing Room (Sports Hall - Male). Skip to the next section.

Standard Changing Room (Sports Hall - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 22m (24yd 2in) from the lift.
• The standard changing room(s) is/are approximately 33m (36yd 3in) from the reception desk.
• The standard changing room(s) is/are approximately 3m (3yd 10in) from the Sports Hall.
• The standard changing room(s) surveyed is/are located on level 0.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

Collapse all Expand all

• Comments View
  • There are similar female changing rooms next door.

You are on Standard Toilet(s) (Male Changing Room - Sports Hall). Skip to the next section.

Standard Toilet(s) (Male Changing Room - Sports Hall)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located within the male changing rooms in the sports hall.
  • The male toilet(s) is/are approximately 22m (24yd 2in) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Comments View
  • Female toilets are also available in the female sports hall changing room.

You are on Accessible Changing Room (Sports Hall). Skip to the next section.

Accessible Changing Room (Sports Hall)

• There are accessible changing rooms available.
• The accessible changing room is located off the sports hall.
• The facility is 21m (22yd 2ft) from the lift.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 250cm x 260cm (8ft 2in x 8ft 6in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 180cm (5ft 11in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 49cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 48cm (1ft 7in).

Collapse all Expand all

• Comments View
  • The shower also has dropdown rails.
  • A baby change facility, 89cm high is also located within the accessible changing room.

You are on Toilet with Adaptations (Level 1). Skip to the next section.

Toilet with Adaptations (Level 1)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial, Braille and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • The accessible toilet is located off the main corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 167cm x 223cm (5ft 6in x 7ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste, sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 107cm (3ft 6in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Toilet with Adaptations (Changing Village). Skip to the next section.

Toilet with Adaptations (Changing Village)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is tactile, pictorial and Braille signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
  • This accessible toilet is located in the changing village.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 152cm x 290cm (4ft 12in x 9ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Level 1). Skip to the next section.

Standard Toilet(s) (Level 1)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located off the main corridor.
  • The female toilet(s) is/are approximately 29m (31yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located off the main corridor.
  • The male toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Comments View
  • Standard toilets are also located in the changing village and sports hall changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.