You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There are separate doors for entering and exiting.
• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• Hand sanitisers are available inside the venue.
• There is not a limited number of people allowed inside.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is West Drayton.
• The nearest underground station is Uxbridge.

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Opening Times

• Monday 06:00 - 23:00.
• Tuesday 06:00 - 23:00.
• Wednesday 06:00 - 23:00.
• Thursday 06:00 - 23:00.
• Friday 06:00 - 23:00.
• Saturday 06:00 - 23:00.
• Sunday 10:00 - 16:00.

You are on Parking (Underground). Skip to the next section.

Parking (Underground)

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located underground.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest designated bay is 59m (64yd 1ft) from the main entrance.
  • The furthest designated bay is 67m (73yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 215cm (7ft 1in).
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • There are 3 parent and child parking spaces in the underground car park.

You are on Level Change (Underground Car Park). Skip to the next section.

Level Change (Underground Car Park)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on the right going up.

You are on Parking (Open Air). Skip to the next section.

Parking (Open Air)

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest designated bay is 65m (71yd 3in) from the main entrance.
  • The furthest designated bay is 75m (82yd 1in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • There are 4 parent and child parking spaces in the open air car park.

You are on Level Change (Open Air Car Park). Skip to the next section.

Level Change (Open Air Car Park)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is moderate.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 175cm (5ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 4 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is 11m (12yd 1in) from the main entrance.
• There is level access to the counter from the entrance.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 98cm (3ft 3in).
• There is not a lowered section.
• The height of the counter is medium height (77cm - 109cm).
• There is not a hearing assistance system.
• Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There is not an/are not accessible toilet(s) within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

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Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are not available.