Access Guide

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Introduction

Services / facilities within the building include a reception, waiting room, two consultation rooms and a treatment room.

Opening Times

Monday 08:30 - 13:00.
Monday 15:30 - 18:30.
Tuesday 08:30 - 13:00.
Wednesday 08:30 - 13:00.
Wednesday 15:30 - 18:30.
Thursday 08:30 - 13:00.
Friday 08:30 - 13:00.
Friday 15:30 - 18:30.
Saturday Closed.
Sunday Closed.

Location

There is not a bus stop within 150m (164yds) of the venue.
The nearest National Rail station is West Ruislip.
The nearest underground station is Ickenham.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is located in front of the medical centre.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac and block paving.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Main entrance)

This information is for the entrance located at the side of the building.
There is not level access into the venue.
The intercom is not in a suitable position to allow wheelchair users to gain access.
The main door(s) open(s) away from you (push).
The door(s) is / are single.
The door(s) is / are heavy.
The width of the door opening is 99cm (3ft 3in).

Level Change (Main Entrance)

There is a ramp/slope to access this area/service.
The ramp or slope is located to the right as you face the entrance.
The ramp/slope is moderate.
The ramp/slope is permanent.
The ramp does have handrails.
The handrails are on the left going up.
The width of the ramp/slope is 120cm (3ft 11in).

Reception

The desk/counter is 1m (3ft 3in) from the main entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is medium height (77cm - 109cm).
The desk/counter does not have a low (76cm or lower) section.
The lighting levels are medium.
There is a hearing assistance system.
The type of system is a portable loop.
Staff are trained to use the system.

Inside Access

There is level access to the service(s).
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are varied.

Consultancy Room

There are two consultation rooms rooms and a treatment room with level access and doors 70cm wide.

Accessible Toilet

There is an/are accessible toilet(s) within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 162cm x 180cm (5ft 4in x 5ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 92cm (3ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 124cm (4ft 1in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Shared Toilet(s) View
- The shared toilets that were surveyed are located on the left past reception.
- The shared toilet(s) is/are approximately 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.