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Twentynine

29-31 Lampton Road, Hounslow, Middlesex, TW3 1JA

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Hounslow.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Hounslow.
  • The nearest underground station is Hounslow Central.

Opening Times

  • Monday 07:00 - 10:00.
  • Monday 12:00 - 14:30.
  • Monday 18:00 - 22:30.
  • Tuesday 07:00 - 10:00.
  • Tuesday 12:00 - 14:30.
  • Tuesday 18:00 - 22:30.
  • Wednesday 07:00 - 10:00.
  • Wednesday 12:00 - 14:30.
  • Wednesday 18:00 - 22:00.
  • Thursday 07:00 - 10:00.
  • Thursday 12:00 - 14:30.
  • Thursday 18:00 - 22:30.
  • Friday 07:00 - 10:00.
  • Friday 12:00 - 14:30.
  • Friday 18:00 - 22:00.
  • Saturday 08:00 - 11:00.
  • Saturday 12:00 - 14:30.
  • Saturday 18:00 - 22:30.
  • Sunday 08:00 - 11:00.
  • Sunday 12:00 - 14:30.
  • Sunday 18:00 - 22:30.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is underground.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 355cm x 490cm (11ft 8in x 16ft 1in).
    • The nearest designated bay is 50m (55yd) from the hotel entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Hotel Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 192cm (6ft 4in).
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 192cm (6ft 4in).
  • Comments View
    • The first set of doors are power assisted doors from the outside but automatic from the inside.

Level Change (Hotel Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Restaurant Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 134cm (4ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 134cm (4ft 5in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.
  • Customers can charge scooters or wheelchairs at the venue.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the restaurant entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is fine dining and a la carte.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the hotel entrance.
    • This accessible toilet is located at the rear of the building on the ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 140cm x 170cm (4ft 7in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 118cm (3ft 10in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 105cm (3ft 5in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.