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Brentford Town Football Club

Griffin Park, Braemer Road, Brentford, Middlesex, TW8 0NT

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Access Guide

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Introduction

  • Please be aware that this access guide was surveyed on a ‘non-match’ day, and that disabled supporters have advised us that on a busy match day/night the access experience can vary. We would encourage you to fully research this with the club concerned before attending a fixture.
  • If you require further information or would like to know more please visitThe National Association of Disabled Supporters (NADS)website at:.
  • www.nads.org.uk.
  • NADS is the national registered charity which represents the views, issues and concerns of disabled football supporters to football and governmental authorities and provides independent advice on disability issues as they affect the football, cricket and rugby communities.
  • Their key objectives are to promote an inclusive agenda, raise disability awareness through sport and ensure an equality of experience for all fans.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Brentford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Brentford.
  • The nearest underground station is South Ealing.

Opening Times (Ticket Office)

  • Monday 10:00 - 16:00..
  • Tuesday 10:00 - 16:00..
  • Wednesday 10:00 - 16:00..
  • Thursday 10:00 - 16:00..
  • Friday 10:00 - 16:00..
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • On match days the ticket office is open from noon until 17:00. On match days there are no telephone sales..

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 226cm x 560cm (7ft 5in x 18ft 4in).
    • On street Blue Badge parking is located on Braemer Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is only one designated on street parking bay.

Outside Access (Braemer road entrance)

  • This information is for the entrance located on Braemer Road.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 370cm (12ft 2in) wide.

Level Change (Braemer Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Reception Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 136cm (4ft 6in) wide.

Reception

  • The reception desk is 1m (3ft 3in) from the reception entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.

Outside Access (Braemer Road Stand: Block E)

  • This information is for the entrance located on Braemer Road Stand.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 108cm (3ft 7in) wide.

Level Change (Braemer Road Stand Block E)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just after the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 108cm (3ft 7in).

Sports Ground (Braemer Road Stand)

  • Non-Segregated Seating View
    • Home and Away wheelchair users do not have separate seating areas.
    • Wheelchair users have a designated accessible seating area.
    • Wheelchair seating is located at the front of Block E.
    • The view from this area is good.
    • A companion can sit beside / near you.
    • Accessible toilets are available.
    • The closest accessible toilet to the seating area is 18m 20yd.
    • The accessible toilet is located to the right of the Braemer Stand Block E entrance.
    • There is an audio description service.
    • The audio description equipment is Access Audio.
    • Staff are trained to use the system.
  • Away Support Seating View
    • Wheelchair users do not have a designated accessible seating area.

Outside Access (The Hive Entrance)

  • This information is for the entrance located at Braemer Road Stand.
  • There is level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 137cm (4ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open both ways.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 141cm (4ft 8in) wide.

Restaurant Bar Internal (The Hive)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is not available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (6ft 7in) from the Hive Entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).

Accessible Toilet (Braemer Road Stand)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 16m (17yd) from the Braemer Road Stand: Block E.
    • The accessible toilet is located to the left of the Braemer Road Stand: Block E.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 205cm (4ft 11in x 6ft 9in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 128cm (4ft 2in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 128cm (4ft 2in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are low.

Level Change (Accessible Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the toilets.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Standard Toilet(s) (Braemer Road Stand)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located in front of entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.