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Chiswick Town Hall

Heathfield Terrace, Turnham Green, Chiswick, London, W4 4JN

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Chiswick.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Gunnersbury.
  • The nearest underground station is Chiswick Park.

Opening Times

  • Monday 09:00 - 23:00.
  • Tuesday 09:00 - 23:00.
  • Wednesday 09:00 - 23:00.
  • Thursday 09:00 - 23:00.
  • Friday 09:00 - 23:00.
  • Saturday 09:00 - 23:00.
  • Sunday 09:00 - 23:00.
  • Comments View
    • The Hall is open evenings and weekends for private functions only.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located in front of the accessible entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 510cm (7ft 10in x 16ft 9in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the accessible entrance.
    • The furthest Blue Badge bay is 9m (9yd 2ft) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park at the rear is for staff and Blue Badge holders only during the day but can be used by people using the hall for private functions in the evenings and at weekends.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
  • Step(s) View
    • The step(s) is/are located immediately before the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 136cm (4ft 6in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 100cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 82cm (2ft 8in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Other Floors (Main Entrance)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Council Chamber, Committee Room & Staff Office.

Other Floors (Hogarth Hall)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Council Chamber, Committee Room, Main Hall Balcony Seating.

Other Floors (Room 22)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are Committee Room, Council Chamber, Main Hall Balcony Seating.

Lift

  • There is a lift for public use.
  • The lift is located on the ground floor, next to the Interview Rooms.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, single doors which may be difficult to open to access the lift lobby on the ground floor.
  • The lift is approximately 15m (16yd 1ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 96cm x 138cm (3ft 2in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Level Change (Main Hall Stage)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on both sides of the stage within the main hall.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Level Change (Hogarth Hall Stage)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you face Hogarth Hall.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Level Change (Hogarth Hall)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the ground floor, next to Hogarth Hall.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the accessible entrance.
    • This accessible toilet is located ahead and to the left as you enter via the accessible entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 371cm x 210cm (12ft 2in x 6ft 11in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 307cm (10ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor next to the Committee Room.
    • The female toilet(s) is/are approximately 28m (30yd 1ft) from the main entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the first floor, next to Room 22.
    • The male toilet(s) is/are approximately 9m (9yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels in the male toilets are low to moderate.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located outside the entrance to Hogarth Hall.
    • The female and male toilets are approximately 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard female toilets, on the ground floor.
    • The height of the baby change table once extended is 98cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There is also a baby change table in the standard female toilets on the first floor.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are not Text Relay aware.
  • A member of staff trained in Makaton is generally on duty.
  • Children are welcomed at the venue.