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Dukes Meadows Golf and Tennis

Dan Mason Drive, Chiswick, London, W4 2SH

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Access Guide

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Introduction

  • Services / facilities within the building include indoor tennis courts, a gym, table tennis tables, the cafe bar, function room and the golf and tennis shop.
  • Services / facilities within the grounds include outdoor tennis courts, a golf course and a driving range.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Chiswick.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Chiswick.
  • The nearest underground station is Gunnersbury.

Opening Times (Summer)

  • Monday 07:00 - 22:00.
  • Tuesday 07:00 - 22:00.
  • Wednesday 07:00 - 22:00.
  • Thursday 07:00 - 22:00.
  • Friday 07:00 - 21:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.
  • Comments View
    • These opening times are for the winter months.
    • The venue closes at 22:00 everyday during summer.

Opening Times (Winter)

  • Monday 08:00 - 22:00.
  • Tuesday 08:00 - 22:00.
  • Wednesday 08:00 - 22:00.
  • Thursday 08:00 - 22:00.
  • Friday 08:00 - 20:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
    • The nearest designated bay is 20m (22yd) from the main entrance.
    • The furthest designated bay is 25m (27yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The details here are for the 3 bays next to the main entrance.
    • There are a further 4 designed bays located outside the golf entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 88cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance as you face it.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 121cm (3ft 12in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • Comments View
    • The ramp overcomes the steps.
    • The ramp has handrails on both sides.

Reception (Tennis Reception)

  • The reception desk is 3m (9ft 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Outside Access (Golf Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 88cm (2ft 11in) wide.
  • Comments View
    • This entrance leads directly into the golf and tennis shop.
    • There is level areas to the shop from the main accessible entrance.
    • Tokens for the driving range are purchased in the shop.

Level Change (Golf Entrance)

  • There are steps to access this area / service.
  • The steps are located in just of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Standard Changing Room

  • There are standard changing rooms available.
  • The standard changing room is 20m (22yd) from the main accessible entrance.
  • The standard changing room is 15m (16yd) from the reception desk.
  • The standard changing room is 10m (32ft 10in) from the the indoor tennis area.
  • The standard changing rooms are located behind the tennis reception.
  • There is level access to the standard changing rooms.

Standard Shower

  • There are standard level access shower facilities available.
  • The showers are located in the standard changing rooms.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing rooms are located within the standard changing rooms.
  • The accessible changing room is 28m (31yd) from the main accessible entrance.
  • The accessible changing room is 18m (20yd) from the indoor tennis area.
  • The accessible changing room is 23m (25yd) from the reception desk.
  • The dimensions of the accessible changing room are 198cm x 175cm (6ft 6in x 5ft 9in).
  • The facilities available in the accessible changing room are a wheel in shower and handrails.
  • There is level access to the changing room.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located within the adapted changing room.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 49cm (1ft 7in).
  • There is level access to the services from the shower facilities.

Fitness Suite (Gym)

  • Access to Fitness Suite View
    • The fitness suite is located opposite the tennis reception.
    • The fitness suite is 5m (16ft 5in) from the main accessible entrance.
    • There is not level access to the fitness suite.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Level Change (Gym)

  • There are steps to access this area / service.
  • The steps are located in front of the gym entrance.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Level Change (Indoor Tennis Area)

  • There are steps to access this area / service.
  • The steps are located leading down to the indoor tennis area.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • These steps can be overcome by using the indoor tennis accessible entrance.

Outside Access (Indoor Tennis Entrance)

  • This information is for the entrance located at the side of the indoor tennis area.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 110cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 110cm (3ft 7in) wide.
  • Comments View
    • This entrance can only be used on request.
    • This entrance is accessed via a gate.
    • The gate is 118cm wide
    • The gate is located to the left of the main entrance.

Level Change (Indoor Tennis Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.
  • Comments View
    • Part of the path leading to this entrance has a gravel surface.

Restaurant Bar Internal (Cafe Bar)

  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 40m (44yd) from the main accessible entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfasts, main meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 14 steps between floors.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are the squash court viewing gallery.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 57m (62yd) from the main entrance.
    • The accessible toilet is located next to the golf and tennis shop, on the far side of the building from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 123cm x 180cm (4ft 0in x 5ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 107cm (3ft 6in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.