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Guru Restaurant, Cafe and Bar

Watermans Arts Centre, 40 High Street, Brentford, Middlesex, TW8 0DS

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Access Guide

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Introduction

  • Comments View
    • Guru is located on Levels 1 and 2 of the Watermans Arts Centre.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Brentford.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kew Bridge.
  • The nearest underground station is Gunnersbury.

Opening Times (Restaurant)

  • Monday 17:30 - 23:00.
  • Tuesday 17:30 - 23:00.
  • Wednesday 17:30 - 23:00.
  • Thursday 17:30 - 23:00.
  • Friday 17:30 - 23:00.
  • Saturday 17:30 - 23:00.
  • Sunday 17:30 - 23:00.

Opening Times (Cafe Bar)

  • Monday 10:00 - 22:30..
  • Tuesday 10:00 - 22:30..
  • Wednesday 10:00 - 22:30..
  • Thursday 10:00 - 22:30..
  • Friday 10:00 - 22:30..
  • Saturday 10:00 - 22:30..
  • Sunday 10:00 - 22:30..

Parking (Level 1 - Underground Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Parking is free for the first 30 mins for non-badge holders. Blue Badge Holders must show their badge and register their car to get free parking. Parking charges can be paid via machines within the car park or via the RingGo app.
    • Parking is free for the first 30 mins. Blue Badge holders must show their badge and register their car to get free parking.
      Parking charges can be paid via machines within the car park or via the RingGo app.
    • The car park is located underneath the venue.
    • The car park type is underground.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 362cm x 521cm (11ft 11in x 17ft 1in).
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the Level 1 - Car Park Entrance.
    • The furthest Blue Badge bay is 15m (16yd 1ft) from the Level 1 - Car Park Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance - Level 2)

  • This information is for the entrance located at the left side of the building.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 138cm (4ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left side of the venue.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 105cm (3ft 5in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left side of the venue.
  • There is/are 9 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).
  • The ramp/slope does bypass the step(s).

Outside Access (Level 1 - Underground Car Park Entrance)

  • This information is for the entrance located on level 1 of the underground car park.
  • There is level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 120cm (3ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 96cm (3ft 2in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Levels 0-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located next to the box office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Levels 0-1-2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 14m (15yd 11in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 106cm x 138cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the cafe and restaurant.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the foyer area.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 132cm (4ft 4in).
  • There are steps to access this area / service.
  • The steps are located in the foyer area.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • Comments View
    • The ramp and steps give access to the cafe bar seating and the raised seating area of the restaurant.

Eating and Drinking (Cafe Bar)

  • The bar does serve food.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 23m (25yd) from the lift.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sandwiches and Indian snacks.

Eating and Drinking (Restaurant)

  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 9m (29ft 6in) from the lift.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Indian cuisine.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located next to the accessible toilet.
    • The female toilet(s) is/are approximately 57m (62yd 1ft) from the lift.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located next to the cinema.
    • The male toilet(s) is/are approximately 24m (26yd 9in) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels are medium.
  • Comments View
    • There is also a male toilet located next to the adapted and female toilets.

Level Change (Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the raised area of the restaurant and cafe bar.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 121cm (3ft 12in).

Accessible Toilet (Level 0 - Theatre Foyer - No Transfer Space)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 46m (50yd 11in) from the lift.
    • This accessible toilet is located within the theatre foyer.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from the box office or a member of staff.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 123cm x 145cm (4ft x 4ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located on your left as you face the toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.