You are on Introduction. Skip to the next section.

Introduction

• Related link Blenheim Centre.
• Https://www.accessable.co.uk/london-borough-of-hounslow/access-guides/blenheim-centre

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Hounslow.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Hounslow.
• The nearest underground station is Hounslow Central.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is underground.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 320cm x 477cm (10ft 6in x 15ft 8in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
  • The furthest Blue Badge bay is 56m (61yd 9in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a free parking scheme available for Shopmobility members.
  • Please check at Shopmobility reception for details.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 91cm (2ft 12in) wide.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in front of the entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 15m (16yd) from main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 137cm x 154cm (4ft 6in x 5ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Gym Entrance). Skip to the next section.

Outside Access (Gym Entrance)

• This information is for the entrance located to the right of the lift on the first floor.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 98cm (3ft 3in) wide.

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• Comments View
  • The door requires a key code. There is a turnstile door next to the automatic door.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 8m (26ft 3in) from the gym entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 8m (26ft 3in) from the gym entrance.
  • There is step free access to the fitness suite.
  • Level access is by lift.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the changing rooms.
  • The female and male toilets are 18m (20yd) from the gym entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 18m (20yd) from the gym entrance.
  • The accessible toilet is located opposite the reception, in the adapted changing room.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 241cm x 247cm (7ft 11in x 8ft 1in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 170cm (5ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not a functional emergency alarm available.
  • It is out of reach (higher than 10cm (0ft 4in) from floor).
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors in the accessible toilet.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • Lighting levels are bright.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 18m (20yd) from the gym entrance.
• The standard changing room is 15m (16yd) from the reception desk.
• The standard changing room is 5m (16ft 5in) from the fitness suite.
• The standard changing rooms are located opposite the reception.
• There is level access to the standard changing rooms.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in all of the changing rooms.
• There is level access to the services from the shower facilities.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing rooms are located opposite the reception.
• The accessible changing room is 18m (20yd) from the gym entrance.
• The accessible changing room is 5m (16ft 5in) from the fitness suite.
• The accessible changing room is 15m (16yd) from the reception desk.
• The dimensions of the accessible changing room are 241cm x 247cm (7ft 11in x 8ft 1in).
• The facilities available in the accessible changing room are a wheel in shower and handrails.
• There is level access to the changing room.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The showers are located in the adapted changing room.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 44cm (1ft 5in).
• Other facilities available are dropdown rail.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not normally on duty.