You are on Opening Times. Skip to the next section.

Opening Times

• Monday 17:30 - 22:00.
• Tuesday 17:30 - 22:00.
• Wednesday 17:30 - 22:00.
• Thursday 17:30 - 22:00.
• Friday 17:30 - 22:00.
• Saturday 10:00 - 19:00.
• Sunday 10:00 - 19:00.

Collapse all Expand all

• Comments View
  • The venue is open from 10:00 during half term holidays.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hounslow.
• The nearest underground station is Osterley.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 370cm (9ft 10in x 12ft 2in).
  • The nearest Blue Badge bay is 8m (8yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the right side of the venue.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the right of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 9cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the activities room.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

Collapse all Expand all

• Access to Fitness Suite View
  • The fitness suite is located at the rear of the building.
  • The fitness suite is 30m (32yd 2ft) from the main entrance.
  • There is step free access to the fitness suite.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.

You are on Level Change (Cardio Room). Skip to the next section.

Level Change (Cardio Room)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from the free weights area to the cardio room.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Accessible Changing Room (Male). Skip to the next section.

Accessible Changing Room (Male)

• There are accessible changing rooms available.
• The accessible changing room is located off the main corridor.
• There is an identical facility in the female changing room.
• The facility is 3m (3yd 10in) from the main entrance.
• The door opens inwards.
• The width of the door is 89cm (2ft 11in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 201cm x 415cm (6ft 7in x 13ft 7in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 135cm (4ft 5in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head and handrails.

Collapse all Expand all

• Comments View
  • There are separate female and male accessible changing rooms.
  • Both have the same facilities available.
  • A key code is required from a member of staff for access to the room.

You are on Accessible Shower (Male Accessible Changing Room). Skip to the next section.

Accessible Shower (Male Accessible Changing Room)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the male accessible changing room.
• The facilities available in the accessible shower(s) include; an adjustable shower head and handrails.
• There is level access to the services from the accessible shower facilities.

Collapse all Expand all

• Comments View
  • A key code is required from a member of staff for access to the room.

You are on Toilet with Adaptations (Male Accessible Changing Room). Skip to the next section.

Toilet with Adaptations (Male Accessible Changing Room)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
  • This accessible toilet is located in the male accessible changing room.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 201cm x 415cm (6ft 7in x 13ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 135cm (4ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Comments View
  • A key code is required from a member of staff for access to the room.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 9m (9yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 14m (15yd 11in) from the sports hall.
• The standard changing room(s) surveyed is/are located to the left of the reception.
• There is level access to the standard changing room(s).

You are on Standard Shower (Standard Changing Rooms). Skip to the next section.

Standard Shower (Standard Changing Rooms)

• Shower facilities are available.
• The shower(s) surveyed is/are located in the standard changing rooms.
• There is level access to the shower facilities.

You are on Level Change (Standard Showers). Skip to the next section.

Level Change (Standard Showers)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading into the shower.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in their respective changing rooms.
  • The female and male toilets are approximately 7m (7yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.