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Isleworth Station

London Road, Isleworth, Middlesex, TW7 4BX

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Access Guide

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Introduction

  • The opening times are dependent on train times.
  • The assisted travel phone number is is 0800 5282 100.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Isleworth.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.

Outside Access (Station Entrance)

  • This information is for the entrance located at the front of the building .
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 198cm (6ft 6in) wide.

Level Change (Platform 1)

  • There are steps to access this area / service.
  • The steps are located leading to Platform 1.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Level Change (Platform 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in the subway leading to the stairs.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located leading to Platform 2.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is not level access to the service.
  • Lighting levels are bright.
  • Comments View
    • There are help points with hearing loops located on both platforms.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by steps only is / are 1-2.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Braille, audio, tactile and large print documents can be requested by contacting the South West Trains assisted travel team.