You are on Introduction. Skip to the next section.

Introduction

• Opening times vary throughout the year.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Hanworth.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kempton Park.
• The nearest underground station is Hatton Cross.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the left as you drive in down the long entrance road, before reaching the museum.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • There is a designated area for blue badge parking to the right of the venue, but they are not marked bays with defined boundaries.
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 73cm.
• Step(s) View
  • The step(s) is/are located at the front of the building, to the right of the main entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

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• Entrance View
  • This information is for the entrance located on the right side of the building as you arrive.
  • There is step-free access at this entrance.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are permanently held open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 161cm.

You are on Lift (Accessible Entrance). Skip to the next section.

Lift (Accessible Entrance)

• There is a lift for public use.
• The lift is located ahead and to the left through the Accessible Entrance.
• The lift is a platform lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 2m (2yd 7in) from the Accessible Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 105cm x 133cm (3ft 5in x 4ft 4in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • In order to use the lift, the user must hold down the button for the floor they would like to go to for the entirety of the lift journey.
  • The door to the lift opens outwards and towards you.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are moderate to good.

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• Comments View
  • Visitors have to be over 140cm to take part in the Engine Tour.

You are on Level Change (Engine Tour and Turbine Floor). Skip to the next section.

Level Change (Engine Tour and Turbine Floor)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the rear of the museum opposite the entrance.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • There are steps throughout the entire museum to all exhibit levels that are the same as these.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.
• There is not a wheelchair to borrow.

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• Comments View
  • There are videos within the museum of certain exhibits in operation.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
  • This accessible toilet is located in an outbuilding to the right of the main museum building.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 242cm x 244cm (7ft 11in x 8ft).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 180cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a low colour contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the shared accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Level Change (Toilet Outbuilding). Skip to the next section.

Level Change (Toilet Outbuilding)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the accessible toilet.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 99cm (3ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of each toilet entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • Whilst the steps into the standard toilets are deep, the step into the accessible toilet is shallow.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the front of the outbuilding.
  • The female toilet(s) is/are approximately 40m (43yd 2ft) from the Main Entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the back of the outbuilding.
  • The male toilet(s) is/are approximately 40m (43yd 2ft) from the Main Entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Outside Seating Area. Skip to the next section.

Outside Seating Area

• There is an outside seating area with bench seating.
• This seating area is located outside the front and to the left of the main museum building.
• The bench seating is not adjustable.
• The benches are all 70cm from the floor to the underside of the table, and 74cm to the table surface.
• There is level access to the Outside Seating Area.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are not Text Relay aware.