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Kempton Steam Museum

Kempton Park Water Works, Snakey Lane, Hanworth, Middlesex, TW13 6XH

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Access Guide

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Introduction

  • Opening times vary throughout the year.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Hanworth.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kempton Park.
  • The nearest underground station is Hatton Cross.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the left side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located to the left of the building.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • Comments View
    • This venue has a stair lift which was out of order at the time of the survey.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • Lighting levels are medium.
  • Comments View
    • Visitors have to be over 140cm to take part in the Engine Tour.

Level Change (Engine Tour and Turbine Floor)

  • There are steps to access this area / service.
  • The steps are located at the rear of the museum opposite the entrance.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Touch tours are not available.
  • The availability of touch tours depends on exhibition.
  • Video tours are available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask at reception.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 100m (109yd) from the main entrance.
    • The accessible toilet is located in an out building to the right of the building.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 260cm x 272cm (8ft 6in x 8ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Level Change (Toilets)

  • There are steps to access this area / service.
  • The steps are located in front of each toilet entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps do not have handrails.
  • Comments View
    • The steps to the standard toilets are both deep.
    • The step to the adapted toilet is shallow.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are not Text Relay aware.