Access Guide
Introduction
- Opening times vary throughout the year.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Hanworth.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Kempton Park.
- The nearest underground station is Hatton Cross.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the left side of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located to the left of the building.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do have handrails.
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Comments
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- This venue has a stair lift which was out of order at the time of the survey.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Lighting levels are medium.
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Comments
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- Visitors have to be over 140cm to take part in the Engine Tour.
Level Change (Engine Tour and Turbine Floor)
- There are steps to access this area / service.
- The steps are located at the rear of the museum opposite the entrance.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do have handrails.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- The availability of touch tours depends on exhibition.
- Video tours are available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at reception.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 100m (109yd) from the main entrance.
- The accessible toilet is located in an out building to the right of the building.
- There is not level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 260cm x 272cm (8ft 6in x 8ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Level Change (Toilets)
- There are steps to access this area / service.
- The steps are located in front of each toilet entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps do not have handrails.
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Comments
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- The steps to the standard toilets are both deep.
- The step to the adapted toilet is shallow.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on the front of the out building.
- The female toilets are 100m (109yd) from the main entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the back of the out building.
- The male toilets are 100m (109yd) from the main entrance.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Staff are not Text Relay aware.