Access Guide
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Twickenham.
- The nearest underground station is Richmond.
Opening Times
- Monday 10:00 - 15:00.
- Monday 18:00 - 22:00.
- Tuesday 10:00 - 15:00.
- Tuesday 18:00 - 22:00.
- Wednesday 10:00 - 15:00.
- Wednesday 18:00 - 22:00.
- Thursday 10:00 - 15:00.
- Thursday 18:00 - 22:00.
- Friday 10:00 - 15:00.
- Friday 18:00 - 22:00.
- Saturday 10:00 - 23:00.
- Sunday 10:00 - 22:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 180cm x 500cm (5ft 11in x 16ft 5in).
- Standard marked parking bays are located in Church Street.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 82cm (2ft 8in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- The lighting levels are medium.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located by the bar.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The standard height for tables is 75cm.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Italian.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately before the toilets.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the frot of the venue.
- A member of staff trained in BSL skills is not normally on duty.