Access Guide

Search Access Guide

Introduction

Related link Osterley House.
Https://www.accessable.co.uk/london-borough-of-hounslow/access-guides/osterley-house
Related link Osterley Park.
Https://www.accessable.co.uk/london-borough-of-hounslow/access-guides/osterley-park
Related link Tea Room.
Https://www.accessable.co.uk/london-borough-of-hounslow/access-guides/tea-rooms

Location

The venue is situated within the centre of the town.
This venue is situated in Isleworth.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Isleworth.
The nearest underground station is Osterley.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
Drop-off Point View
- There is not a designated drop off point.
Comments View
- The car park is over 200m from the venue.
- There is a designated area in the car park for Blue Badge holders.There is a £7.00 for parking.

Outside Access (Garden Entrance)

There is level access into the venue.
The main doors open away from you (push).
The doors are single width.
The doors are permanently held open.
The door opening is 160cm (5ft 3in) wide.

Reception

The reception desk is 1m (3ft 3in) from the garden entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
There is a hearing assistance system.
The type of system is a portable loop.
Staff are trained to use system.

Inside Access

There is not level access to the service.
Motorised scooters are allowed in public parts of the venue.

Comments View
- There is an accessible route map which is also available in large print.

Level Change (Osterley Gardens)

In the woodland area of the gardens paths have uneven surfaces.
In the meadow area has a grass surface.

Outside Access (Toilet Block Entrance)

This information is for the entrance located in the grounds of the park, near the stable block.
There is not level access into the venue.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 122cm (4ft 0in) wide.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located in the toilet block.
- The female and male toilets are approximately 2m (2yd 7in) from the toilet block entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard toilets.
- The height of the baby change table once extended is 96cm (3ft 2in).

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the toilet block entrance.
- This accessible toilet is located in the toilet block.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is light.
- The dimensions of the accessible toilet are 256cm x 278cm (8ft 5in x 9ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 149cm (4ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
Position of Fixtures View
- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.