Access Guide

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Introduction

Location

The venue is situated outside the centre of the town.
This venue is situated in Hounslow.
The venue is not situated on a road which has a steep gradient.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Syon Lane.
The nearest underground station is Osterley.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 410cm (9ft 10in x 13ft 5in).
- The nearest designated bay is 52m (57yd) from the main entrance.
- The furthest designated bay is 56m (61yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop off Point View
- There is not a designated drop off point.

Opening Times

Opening times are seasonal but are via appointment only.
Opening times also vary according to bookings and events taking place.
Please contact the venue for further information.

Outside Access (Main Entrance)

This information is for the entrance located to the front of the building.
There is level access into the venue.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 115cm (3ft 9in) wide.

Second set of doors View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
Comments View
- Both sets of doors have a narrow door attached to give a wider opening if necessary.

Inside Access

There is level access to the service(s).
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the system.
This venue does play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are medium.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- The accessible toilet is 12m (13yd) from the main entrance.
- The accessible toilet is located to the rear of the foyer.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 103cm (3ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 76cm (2ft 6in) high.
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.

Standard Shower

Shower facilities are available.
The shower(s) surveyed is/are located within the accessible toilet.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female Toilet(s) View
- The female toilets are located to the left as you enter.
- The female toilets are 6m (19ft 8in) from the maian entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
Access to Standard Male Toilet(s) View
- The male toilets are located to the rear of the foyer.
- The male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located to the rear of the foyer.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.