Access Guide
Introduction
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Hounslow.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Syon Lane.
- The nearest underground station is Osterley.
Opening Times
- Opening times are seasonal but are via appointment only.
- Opening times also vary according to bookings and events taking place.
- Please contact the venue for further information.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 410cm (9ft 10in x 13ft 5in).
- The nearest designated bay is 52m (57yd) from the main entrance.
- The furthest designated bay is 56m (61yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 115cm (3ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
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Comments
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- Both sets of doors have a narrow door attached to give a wider opening if necessary.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Standard Shower
- Shower facilities are available.
- The shower(s) surveyed is/are located within the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left as you enter.
- The female toilets are 6m (19ft 8in) from the maian entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the rear of the foyer.
- The male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the rear of the foyer.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- The accessible toilet is 12m (13yd) from the main entrance.
- The accessible toilet is located to the rear of the foyer.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 103cm (3ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 76cm (2ft 6in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.