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Umi

30 York Street, Twickenham, Middlesex, TW1 3LJ

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Twickenham.
  • The nearest underground station is Richmond.

Opening Times

  • Monday Closed.
  • Tuesday 12:00 - 15:00.
  • Tuesday 18:00 - 23:00.
  • Wednesday 12:00 - 15:00.
  • Wednesday 18:00 - 23:00.
  • Thursday 12:00 - 15:00.
  • Thursday 18:00 - 23:00.
  • Friday 12:00 - 15:00.
  • Friday 18:00 - 23:00.
  • Saturday 12:00 - 15:00.
  • Saturday 18:00 - 23:00.
  • Sunday 12:00 - 15:00.
  • Sunday 18:00 - 22:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 86cm (2ft 10in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • The lighting levels are low.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the main entrance.
  • The standard height for tables is 72cm.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Japanese cuisine.

Standard Toilet(s)

Toilet with Adaptations

  • There are not accessible toilet facilities within this venue.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.